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Link won't play entire video file

Link won't play entire video file

Brumble
New member | Level 2
Go to solution

I have a 1.8GB file that is a 18-minute video clip. I sent the link to a viewer, but it stopped playing after 15 minutes, with the message: "You're watching a preview. To watch the full video, download or add it to your Dropbox."

They don't have DB. Are they only able to view a video file that is 15 minutes or less? I hope not!

Thanks,  Bill

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

They will need to do as the message says - download the file (as they dont have Dropbox). 

They can do that by tapping on the menu option to download or you can force it to download when they click on the link instead of previewing.


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

1 Reply 1

Mark
Super User II
Go to solution

They will need to do as the message says - download the file (as they dont have Dropbox). 

They can do that by tapping on the menu option to download or you can force it to download when they click on the link instead of previewing.


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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    Mark Super User II
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