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Unable to open Vault

Unable to open Vault

JCMRandall
New member | Level 2

Hi

I have saved files to Vault.  When I go to access the Vault, I can't get it to open.  It won't let me click on the folder to then key in my PIN.  I've tried left and right clicks to no avail.  This is what shows up:

IMG_4550 (1).jpg

Any ideas how to open it, please?

1 Accepted Solution

Accepted Solutions

Re: Unable to open Vault

Rich
Super User II

@JCMRandall wrote:

When I go to access the Vault, I can't get it to open.  It won't let me click on the folder to then key in my PIN.


You can't open it from the side navigation. Click on it within your main folder list.

View solution in original post

2 Replies 2

Re: Unable to open Vault

Rich
Super User II

@JCMRandall wrote:

When I go to access the Vault, I can't get it to open.  It won't let me click on the folder to then key in my PIN.


You can't open it from the side navigation. Click on it within your main folder list.

Re: Unable to open Vault

JCMRandall
New member | Level 2

Thanks so much, Rich

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    JCMRandall New member | Level 2
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    Rich Super User II
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