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Hello, just wondered if any other music tech-y people have had any trouble with glitchy audio files when using Dropbox to share them?
A track that I have mixed and bounced down on my studio pc, which plays fine with no problems, once shared On DB if you listen to the track on a different device it is full of digital glitches and audio dropouts.
Any ideas?
Hi @Lusil ! Yes, it happens in at least Firefox and Safari, and also in the Dropbox iOS app. So far as I can tell the glitches are in the same place regardless of device or browser.
It happens with both mp4 and uncompressed audio (AIFF - I haven't tried WAV yet). But with mp4 it's specific glitches and clicks, whereas with AIFF it appears as a more general and continuous crackling.
It would be great to get this fixed! It has only recently started happening.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Hi @Lusil - yes, by all means.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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The problems you describe sound similar to the ones I encountered (and am still encountering from time to time), but in my case it's just playing from Dropbox directly that is problematic. If I download the files or choose "make available offline" the problem disappears. If you are finding that Dropbox is actually changing your stored files, this is much more worrying!
Wow. This was going on a year ago and now it's back. This is why I started using WeTransfer, Google Drive, and all these alternate servers. Why am I paying Dropbox? Audio is all I do. Needs to be right on the other end and hassle free. I wish they would take the resources away from giving out "badges" because we're on here and rectify this.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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