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ricapobre28's avatar
ricapobre28
New member | Level 2
6 years ago
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Why did the formatting of my Word doc change when I uploaded it to Dropbox?

I uploaded a Word document to DB and it changed the whole format of my document.. Anyone know why? 

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  • Rich's avatar
    Rich
    6 years ago

    The copy of Word you use on your computer is different from the Word Online version that Microsoft offers. Word Online doesn't support all of the features or possible formatting that you get from the desktop version of the application. As such, there can be some differences when moving a document between the two versions.

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  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hey there ricapobre28, I hope you're well today!

     

    After uploading the file, are you now previewing the file through the website?

     

    If you choose to open the file with Microsoft Word Online (via the "Open" button), do you see the correct formatting there?

     

    Let me know - thanks!

  • ricapobre28's avatar
    ricapobre28
    New member | Level 2
    6 years ago

    Hello, 

     

    I opened it online via Open Button but the document still looks different.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    6 years ago

    The copy of Word you use on your computer is different from the Word Online version that Microsoft offers. Word Online doesn't support all of the features or possible formatting that you get from the desktop version of the application. As such, there can be some differences when moving a document between the two versions.

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