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Why is there no progression bar or percentage when uploading?
Hello everyone. Yesterday I registered on dropbox and downloaded the desktop version on my mac. I need to upload a video and then send it to a festival so they can download it.
I dragged the video ...
Hey there cateyes - how are you today?
Syncing your files can take time if you have many or large files.
You should be seeing a blue icon on the file itself while in the syncing process and, as you mentioned, you'll also get an estimated time on how this process is going to last while you are also able to change your bandwidth settings to improve your upload speed.
I hope this helps!
I would love more robust information about the status of the sync. Like what files are currently being synced, what percentage of the full sync vs each file, what amount of data full sync vs each file, and a progress bar of each file and full sync.
All of these would let me know Dropbox is actually doing something. The estimated time is all over the place and sometimes it actually isn't doing anything at all or is stuck and you won't know because it doesn't give you an indication of what is going on.
I have a file that says "1 sec" right now and every now and then it goes to "2+ days" and I have no idea if it is actually still uploading anything or not.
I think this is a pretty glaring missing feature still almost two years later and something that is very annoying from a user interface / user experience perspective.
(The web browser version is better in this regard which is very weird. However, the web browser is a lot less convenient for obvious reasons.)
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHi Tim Lempicki; thanks for joining the discussion here and happy Monday!
I appreciate the time you took to share your thoughts on this; they've been noted in our system.
As per the matter at hand, I'd like you to try the following steps to see if they improve matters at all for you:
1. Make sure the Dropbox desktop application is running
2. Click on the Dropbox icon in the system tray/menu bar and then click your profile picture or initials
3. Select 'Preferences'
4. Click on the 'Account' tab, and then click in the window under the tab (just anywhere will do)
5. Hold down the 'alt+H' keys (for Windows) or the 'Option/Alt' key for Macs
6. Click on the 'Fix Hardlinks' button
7. You may be prompted for your a username and password, this is your computer login credentials, not your Dropbox account ones
8. Please wait about ten minutes to see if Dropbox resumes syncing.
If the above steps donât resolve your issue, please repeat steps 1 to 5, but at step 6, this time click on the âFix Permissionsâ button.
Please note that if you use âFix Permissionsâ syncing will start back over. If you need to use this step, please allow for a few hours to pass and let me know if syncing becomes stuck again.
Thanks again Tim!
