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Android
324 TopicsI get a "Sign-in failed" error when I try to log in on the mobile app on Android
Hi there, I've been having issues login in on my mobile phone the past few days. Used dropbox on this device for years, but suddenly can't log in anymore. Initially the error was "invalid code" every time I entered a code I had just received via text message. So I opened dropbox on my desktop and switched off 2 factor authentication. Unfortunately that hasn't solved my problem, I still can't log in on my phone. I now get a message saying unknown error. I am on dropbox basic plan, currently have 2 devices linked. I unlinked the device giving the issues hoping I could link it again, but no success. Any advice on how to solve this?25Views0likes1CommentEditing PDFs on Dropbox on Android corrupts the PDF
Device TCL NxtPaper 14 Operating System/Browser (if using the web) Android 14 Dropbox App Version (if using the app) 454.2.2 Syncing Status Up To Date Question or Issue I am using Dropbox on my TCL NxtPaper 14, along with the app Nutrient PDF Viewer Pro to edit and annotate PDFs on Dropbox. Whenever I use the app, it corrupts the PDF on Dropbox. Editing PDFs on other cloud services with the same app does not give me any issues.108Views0likes4CommentsI want to sync my Dropbox files to my internal storage on Android
Synchronization does not work on Android. I download files to a folder that is only accessible from Dropbox itself. It is completely useless. I need to synchronize files to a folder in the internal storage, just like on Windows! Otherwise, other apps will never be able to access my files.52Views0likes3CommentsCan I download folders from Dropbox to my Android without a third party app?
This is SO frustrating. I have a real need to download entire folders to my android device. For some years I have used the FILE DOWNLOADER FOR DROPBOX from Play Store. I had to reset my android device and now I find the app is no longer available. No other third party apps seem to do this. So anyone know whether I can do this from Dropbox these days (without accessing dropbox .com) or of a third party app?31KViews3likes13CommentsI need to save my Android photos to Dropbox directly as .jpg not .jpeg.
Hi all, As of a few days ago I finally figured out a great solution to my workflow by using an Android phone to take my pictures directly into Dropbox as Android creates .jpg file extensions which is the only extension a few of my other online systems accept. After checking the process again yesterday, I noticed that right clicking on the image to get the direct link now produces a .jpeg extension in the URL and is now unusable. This literally happened within a week of me figuring out the perfect flow. Now, I am back to square one sadly. I am hoping someone out there knows the answer. Many thanks!Solved4.3KViews0likes12CommentsHow can I force the mobile app to upload photos on Android?
Device Google Pixel 8 Operating System/Browser (if using the web) macOS 15.6 Dropbox App Version (if using the app) 454.2.2 Syncing Status Up to date Question or Issue I am re-using the same question title as a question I found from seven years ago. I am experiencing the same issue as the original poster. I take a photo on my phone, and it does not immediately sync to Dropbox. I am on wifi on my phone, and I don't have any settings limiting upload to certain battery percentages. On my computer it says "Your files are up to date." I can open the app on my phone, navigate to the Camera Uploads folder and pull down to "force a refresh" but it does nothing. Going to the Photos tab at the bottom is even more useless, because you can't pull to refresh. I have to wait hours or days for it to decide to sync, which is frustrating when I want the photo on my computer immediately. I don't have any other apps that sync files or photos from my phone. When I go into the camera settings in the Dropbox app, I can even see the most recent photo (the one that won't sync) in the preview, it just does not show up in my Dropbox!54Views0likes4CommentsMake offline files visible in the Android file-system
I think you should make files stored offline on Android available in the file system. As it is now, the dropbox files marked as 'available offline' are hidden from the rest of the operating system. This gives a number of problems: 1: When opening a file in an app, that app may put the file path in its 'most recently used documents'-list. However, since the path it gets from the Dropbox-app is not long-lived, the 'most recently used documents'-list becomes unusable, since the links on it become dead rather quickly. 2: It makes using browsing apps, like photo viewers or podcast players, on your offline files impossible. 3: Some apps expect content to be found on the file system. For example, the samsung app used to download content onto a samsung smart watch, expects to find files in the file system. It cannot be used to download files from dropbox onto the smart watch. 4: Sometimes a smart phone is used a bit like a computer. Like uploading files to an FTP-server and the like. A FTP-client typically expects to find files on the file system, and allows them to be selected and uploaded. This does not work with Dropbox. A possible work-around is to export the contents from the dropbox offline folder onto the phones regular file system. This is unsatisfactory because: 1) It feels cumbersome. The number of clicks to send a podcast episode to a smart watch, or to download a .pdf from dropbox and upload to an FTP-server, becomes a few too many. 2) For files which can be edited (like password manager saves, various profiles, text documents etc), the user needs to remember to copy the file back to Dropbox, which is very error prone. Dropbox obviously already has technology to synk a file system folder with dropbox. Could not this functionality be offered on smart phones also?22KViews89likes82CommentsSyncing Dropbox files to Android SD card - third party apps?
Hi everyone, As you may know, Dropbox doesn't sync files on Android any more as of last year or so (see this, for example). They used to be in sdcard>Android>data>com.dropbox.android>files, but the new "available offline" option stores them in the cache of the Db app, which other apps cannot access (you wouldn't be able to locate them with Files, for example), to ensure their safety, I would guess. The only way to use these files on your device apart from through the Db app is to "export" them after they were made "available offline" (so basically to properly download them locally), and it is thus impossible to do what Dropbox is meant to do in the first place : read and write synced files. I personally would like to edit note files on my computer and my phone and to get them synced by Db, but there seems to be no way to reach and edit locally stored (note) files with my note-taking app. The only workaround I found to this problem is using third party app that syncs files with your Dropbox repository, such as Dropsync or FolderSync, which were explicitly meant for that : "New files in your cloud account are automatically downloaded onto your device. [...] This is how Dropbox works on computers but not on Android. Two-way automatic synchronization should be an essential function of the official app. For whatever reason, it is not the case. Dropsync is here to fill the gap." [Dropsync app description] But then I am not too keen on adding more complexity to my workflow, increase the likeliness of some incompatibility or other "technical issues" to emerge in the future and, moreover, to potentially put my professional and personal data into more covetous digital hands than they already are in (free apps that manipulate my data? I sense what the product might be)... So my questions are : has anyone in here ever tried these solutions and did it work as planned? Any (unusual) worries to have regarding privacy with these solutions? And above all (@support people?), is there any way to circumvent the issue without these? Cheers15KViews8likes8CommentsEntering info on a new text file scrolls to the bottom of the page on my Android. Can I stop it?
When entering data into a new text file the screen automatically scrolls to the bottom of the page and I have to manually go to the top again to enter data but after a few seconds it go to the bottom again. Very annoying. It just started this a few months ago. I tried deleting the app on my Android device and reinstalling and signing in. No luck. Any suggestions?Solved15KViews1like16Comments