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2555 TopicsHaving issues reinstalling Dropbox on Mac OS
I'm having issues reinstalling my Dropbox on my MacOS (15.7.1) desktop. I had it synced with Scrivener, but it was taking so long to sync that I deleted the app mid-sync and cleared out the CloudStorage folder of the Dropbox folder. Then I uninstalled the app, and deleted all trace of Dropbox from my computer. I just reinstalled it but then I was getting errors saying it wasn't able to load. This is the message I got saying I should share it with Support. Now I've unlinked my device from my account, and when I open the desktop app it just keeps saying it's not connected to the internet. I'm not quite sure what to do. Also when I try to attach my error message about "7 5 5 is not allowed in the community. Remove it and try again," so here's my pastebin of my error log.8Views0likes3CommentsLogged out of the Dropbox app and back in and now I have a 'Dropbox (old)' and a 'Dropbox' folder
Application Affected Synching files Device PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Windows Desktop Question or Issue Had a funny problem with the Windows Explorer status icons not all being corrected, and saw a recommended to "simply" sign out of Dropbox and sign back in. Simple enough. Which I did. I then got a pop up asking me (telling me really) to rename my Dropbox folder. I said OK, and I now have a Dropbox and Dropbox (old) in the User directory. All of my files are in (old). None are in new. Every link on my PC to my old files is now of course broken. I paused syncing because I am worried Dropbox is going to try and create an entirely new copy of all of my files in the new Dropbox folder. Does anyone know what it going on here? And how to put things back to they way they were before? Why on earth would a logout/login totally reorganize all of my files??? I'm kind of dead in the water right now so any help would be greatly appreciated. Dropbox support seems to be non-existent.62Views0likes8CommentsHow should I handle the Dropbox app before and after reinstalling Windows on my computer?
Hi everyone, I installed Windows on the C drive and have my Dropbox folder on the D drive. I use the Dropbox app. I want to completely reinstall Windows. I want to delete everything from the C drive and reinstall Windows. The D drive remains unchanged; all data remains there. Are these the correct steps to take: 1) Log out from Desktop app 2) Exit Dropbox app 3) Uninstall Dropbox app 4) Install Windows 11 5) Install Dropbox app 6) Assign to the same folder Is this the right way? Won't that conflict? I want to avoid having to re-sync everything.34Views0likes2CommentsCan't sync my account after going from a team account to a personal one
Application Affected (Can't Sync Dropbox Account) Device (HP Computer) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) (545.2.2 - found in app settings or About section) Question or Issue Hello, I recently changed my business teams Dropbox account to a personal account. Since doing that, an error message keeps popping up on my computer. The error says, Dropbox Can't sync Dropbox account Your account stopped syncing during an update because some files are being used by other applications: C:NUsers\ Marketing\sbirconstruction Dropbox Close all open files and applications and select Try Again to sync your files. You can quit Dropbox to close this dialog, but you must open the Dropbox app again to sync your files. Try Again How do I fix this and why is it popping up?18Views0likes2CommentsI installed the Dropbox app and it wiped my desktop and I can't store anything on it anymore
When I installed Dropbox, it wiped clean my desk top and I can't store anything on it anymore. Do I have to get a new computer to fix this? I've had Dropbox for a day and I already hate it. Thanks for any help you can provide. sr53431Views0likes2CommentsIs it possible to use Dropbox on a local server?
I have been looking for a solution for our small business with 5-6 users, currently ~700gb of data on our shared dropbox. I would like to make local file access (at the office) easier for everyone. Right now it is fairly slow for me to update a file and then have that file sync to all the other users. If we were to put a windows PC on our local network, install dropbox, and then share that local dropbox folder as a shared drive for all users on our LAN, would that create any issues? We could still access all the files outside of our LAN through the dropbox app I know there are NAS options for this, but they rely on third party apps to sync to dropbox. I'd rather use the native dropbox app running on a windows PC if possible.12Views0likes1Comment"Pause Sync" does not automatically restart on my Windows device.
After the new app update, when I "Pause Sync" for 30 minutes or 1 Hour, it does not restart syncing after the selected time. It does say something like "File syncing and backups paused until 1:11 PM" but it does not start syncing again at that time and stays paused until I manually choose Resume Sync. Device Dell Desktop Operating System/Browser (if using the web) Windows 1183Views0likes10CommentsDropbox syncing online-only files when a third-party app tries to access a synced folder on Windows
Operating System/Browser (if using the web) (Windows 11 and Windows 10) Dropbox App Version (if using the app) (238.4.6075) Question or Issue This problem has bothered me for a while, I don't remember since when, but currently whenever I tried to save something into a Dropbox synced folder (such as a Powerpoint file or Word document) on Windows, the dropbox would start to sync all the supposedly online-only files within the folder and the syncing is really really slow. Most importantly, the syncing process would freeze the entire Save-As dialog and nothing can be done before the syncing is finished. This is not just limited to MS Office, but also other apps as well. Directly access the folder through Windows Explorer is OK. I am not sure if this is an Windows issue or a Dropbox issue. I suspect accessing the folder through an app other then Windows-Explorer would trigger Dropbox to believe you are trying to access all the files in that folder. I have updated Dropbox app to the newest version as suggested by support. And it happens on both of my desktop PC and laptop PC. Also I'd like to point out that I am accessing Dropbox through a proxy, which may explain the slow-syncing issue. Does anyone have similar experiences?42Views0likes4CommentsI have two Dropbox folders on my computer - how can I fix this?
Application Affected Dropbox Folders on Desktop Device Desktop Operating System/Browser (if using the web) Windows 11 Question or Issue i tried to open dropbox from the programs below and it offerd me to put the dropbox folder on another location on my computer and i by mistake now i have 2 dropbox folders on my desktop, i want to take one out but i am worried that if i will delete one it will sync with the cloud and folders and files will be deleted, can you help please? Tnx41Views0likes6Comments