You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Dropbox Desktop App 213.4.4597 thinks I have Win8 and won't start
I have an upgraded (from Win8 to Win10 Pro) PC and this evening Dropbox won't start and pops up the 'Dropbox is removing support for Windows 7,8 and 8.1. Exit Dropbox' popup box. I have downloaded the offline installer (Dropbox 210.5.4894 Offline Installer.x64.exe). I am loathe to do this as I don't know exactly what it will do. My system: Device name DESKTOP-4GQEAED Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz 3.70 GHz Installed RAM 16.0 GB Device ID B438E20E-A68C-4A4E-8477-D1E0E0F88C4E Product ID 00330-80000-00000-AA762 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 10 Pro Version 22H2 Installed on 28/03/2023 OS build 19045.5131 Experience Windows Feature Experience Pack 1000.19060.1000.0 Any ideas?
The desktop app on Windows isn't starting up, why?
I purchased a new computer and am running Windows. When I start my computer a box pops up that says "Dropbox Can't Open". It gives the error message of C:Users\Owner\AppData\Local\Temp\dropbox_error-r3btez.txt I checked my firewall security and it is allowing Dropbox. I have talked to Geek Squad and they could not find the issue. Any suggestions on what the issue is and what I can do to fix it would be appreciated.
I can't open my desktop app settings, so that I can move my Dropbox folder to an external drive.
This has been happening since my last computer... What I would like to do is sync my dropbox to save to my external drive; however, I cannot access the dropbox app to go to sync settings and trying to simply move it doesn't work. Settings for this are not avaiable online and im worried that if i uninstall the app I'll lose all my saved folders that I've pinned on my computer (which i guess I can just re add) I've tried looking at my antivirus software as well, but that didn't help as dropbox doesn't seem to be blocked. this would free up a ton of storage, so please help!
High RAM usage on Mac OS
Hello all, Dropbox user since decades back. I'm on Mac Silicon (M1 laptop, 8GB RAM). Dropbox takes up ≈5GB out of my 8. Obviously a problem, and googling around reveals that this has plagued Dropbox since at least 2021. I know there are thousands of users suffering from this, and I also know I can restart Dropbox every morning to keep it in check - but I was wondering if anyone actually found a longterm solution? Data: MacOS 11.6 8GB RAM Dropbox version 208.4.5824 Selective Sync on (Only sync about half of my folders) Amount of files in Dropbox: around 43'000 files&folders Most folders "online only" (to save HDD space) Dropbox Badge: off Symptom: RAM-usage after a Dropbox restart: ≈600MB. RAM-usage after 7 days: ≈4-6GB. (No major changes to Dropbox content during this period) Thanks in advance, / A
Dropbox app doesn't launch automatically in the menu bar (Mac)
Since I updated Dropbox recently, the app no longer launches automatically nor does it appear in the top toolbar whenever I start up my MacBook. I have to manually launch it every time. I have looked at my list of login items in Mac Preferences, and Dropbox is definitely checked. Does anyone know if I can make the app launch automatically again?The app re-indexes all files after each restart on Mac.
Each time I restart my Mac, Dropbox goes through reindexing of (seemingly) all files in my folder. The Mac's CPU usage goes up and the fan kicks in - it makes the computer slow for at least 15 minutes. It does finally complete, but it would obviously be much better if this did not happen.
How does the Back button work in Windows Explorer?
Our CEO uses Dropbox and recently we witness a issue I'm not seeing a resolution for here. He stated that it started within the last couple weeks, but when navigating DropBox folders when using the back arrow it will sometimes take him to a random folder in DropBox. He has hundreds of folders and some 6+ subfolders deep. It will take him to a folder when he is trying to go back that is not in the same subfolder and he has to start back at the root folder of Dropbox.
