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Deleted all my files but my account says it's still full.
Device Microsoft Surface 15 Operating System/Browser (if using the web) Windows Issue details: I have been invited to join my attorney's Dropbox to share files. When I try to join it says I am out of storage and need to upgrade. I have now gone in and deleted everything that I can find. There was a shared folder with about 2 GB of photos that I wasn't aware of. But have now deleted it. I sent a help ticket and they had a link to Device Backup - https://www.dropbox.com/backup/all - there I also deleted a device backup with 2 GB How long will it take to be able to join and access my attorney's shared folder. Is there anything else I need to do?
Dropbox is full of a backup, but I cannot find the backup anywhere.
Where can you find and deselect the backup dropbox is making. I don't want the dropbox making backups. I only use it to share some files. If u go to preferences / back-ups I don't see any backups and yet there is backup space used in the dropbox.
My Dropbox is full of backup files that I can't remove.
My dropbox claims to be full, but I have no essentially no files on it. When I try to see what's taking up the space, it claims that "Backup" is taking up 2.7gb out of my 2gb of space. But I have no backups, and I have no linked devices. How can I remove these "backups"? What are they backups of? Is there some way I can just "factory reset" my account to just as if I had started a new account, maybe?
