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179 TopicsI permanently deleted some deleted files and then my files were gone - can I recover them?
I was in the 'Deleted files' folder and permanently deleted the items. When I returned to the main page, all my folders were gone. How can I recover the files from the main page and understand what happened?43Views0likes2CommentsCan I restore many files at once?
OK, here goes, looking for a one-in-a-million shot. And thank you very much to anyone who may answer me. I recently deleted almost all my word files in dropbox, through cyber-stupidity. Then I received an email saying I have thirty days to restore them. I eventually figured out that I can bring up "deleted files" and hit restore. But I want to go through hundreds of files to pick out many to restore, and my dropbox will only let me bring up twenty-five files for possible restoration, and will not let me scroll further to find other files to restore. By any chance, does someone out there with a LOT more computer knowledge than I possess, know how I can bring up deleted files and get the list to scroll all the way through the hundreds I have deleted so I can pick out a lot of them to restore? Again, I would be immensely grateful to receive a response. Heck, I'm such a computer dunce, I don't know that I'll be able to find the response if someone does reply to me. But again, thank you all for taking the time to read this note. Dave P.S. I have a Mac Mini.33Views0likes1CommentHow do I stop files being deleted due to inactivity?
Mark i was gonna ask about the comment u made 2 years ago saying that the content and files in dropbox gets deleted after 12 months of inactivity, how do i stop that? what constitutes inactivity? because i got a warning that my files may be deleted as it exceeded101Views0likes9CommentsI changed my password, and lost my files. And now I can't restore them to a previous version.
Windows 11 on a MSI desktop pc I have the basic Dropbox. I recently changed my gmail password and was prompted to restart Dropbox. I thought it would open my original dropbox with the same name but it seems to have overwritten it and all my files have disappeared. I did a system restore of my pc but that didn't affect Dropbox so tried going into properties and restoring a previous version. Clicking that brings up the files but I'm unable to complete the transfer because the files are "write protected" and I don't know how to disable this. Can you help please?Solved51Views0likes4CommentsTurned on a really old computer and all my files went back to older versions
Short Version: Is there a way to just bulk undo the most recent sync of my Dropbox folder? Long Version: I don't use file syncing with Dropbox these days, preferring to manually upload specific files and folders as-needed for collaboration. I don't even have the desktop apps installed anymore. This past week I was cleaning up some clutter and found an old Mac mini, unused for at least five years. I plugged it in and turned it on to make sure it was in a condition suitable for recycling and the very old version of Dropbox that was installed immediately started syncing all of my files from 5+ years ago. So now my Dropbox folder is a mess and my quota is blown. Is there any way to undo this aside from manually sorting through my Dropbox folder? Thanks.52Views0likes3CommentsSupport insists they can't recover my files, but I worked on them a few months ago.
I have repeatedly contacted support regarding missing photos and files I’ve lots of photos including wedding photos missing . They say they were deleted a year ago and not retrievable this is not true as I looked and started to organise them in July this year. I’ve repeatedly asked for this to be escalated to a manager they just ignore my messages . This has been going on since September. I can’t find a phone number or anything to complain . I’ve never known anything so frustrating. I’m fuming where do I go from here . I want my files !! Anyone else had same issues ?51Views1like2CommentsDropbox keeps sorting my files based on when I last accessed them, instead of alphabetically.
Question or Issue In the past year or so Dropbox changed the way my files are listed so instead of opening and searching for files in alphabetical order as I set them up, they are now listed under the month last opened. I did not request this and cannot search this way. How can I stop this? I should add that sometimes my files do appear in normal alphabetical order and other times they appear in this crazy month order. I can’t figure out why it goes one way or the other.Solved87Views0likes6CommentsDropbox deleted my files after 2 years. Is this possible?
Hi! i logged into my dropbox account for the first time since 2023, and i cant find any files in my account (its a free account). Could they have been deleted by dropbox, and is there any way to recover them? Id really appreciate it if someone could take the time to respond to this.86Views0likes1CommentCan I permanently delete my uploads to a folder when I'm not the owner?
Not owner, and inadvertently uploaded pics (didn’t mean to allow all photos from camera); possible to Perm Delete items so that owner can’t ever restore? They are my personal pics I myself uploaded from my phone; I reaaaalllly don’t need my divorce atty seeing all my personal **bleep**. Ty in advance!Solved72Views0likes2Comments