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Can a deleted Dropbox account be restored?
Hi Dropbox Team, My Dropbox account got deleted on the 4th of September and I tried logging back in with the email associated with the account and it just made a new one. So every time I log in with the email, it sends me into the new one it made me, not the original email. Will I be able to get my original Dropbox account back? Kind Regards
I'd like a feature that allows me to secure a folder of files with a password for extra protection.
It would be a great idea to implement an extra layer of protection to be able to hide certain files or be able to lock them with a set password within the app since I experience multiple users on multiple machines of mine being able to access most of the files. Therefor I would really benefit from a folder I can lock with my personal password and therefor hide sensitive information or files that should not be accessed by other users but me. I would suggest calling it something like Vault or Hidden Files. This could also be done via integration through the apps, let people decide if they want to install the vault feature or not.
The one-time code gets sent to an inaccessible email address. How can I access my Dropbox account?
I would like to access an old college Dropbox account that contains a lot of important projects. I know the email and password associated but cannot get past the two-factor authentication. It submits a code to the email that is deactivated - that I have no access to anymore. This is dumb. Dropbox should by default negate two-factor for college email accounts after an extended period of time. The email address does not exist anymore! How do I solve this?I need urgent access to the files I had in a closed Dropbox team account.
Hello Dropbox Support, My name is Eldad from Eldad Photographers. I urgently request temporary access to a closed Dropbox Team account (eldadoffice Dropbox), registered under [removed]. Due to a major price change we canceled our plan. Exactly during that time, a war broke out in Israel, our work stopped completely, and I volunteered to help with search and rescue operations. In the chaos, important client materials remained online. These files are now urgently needed for legal and professional obligations. My current contact email is [removed]. Please help us recover access temporarily, even for an additional payment if needed. Thank you very much, Eldad Eldad Photographers [personal information removed per the Community's Guidelines]My files are missing from my account
I have shared access to a clients files but I could switch over to my own dropbox which I have had for years. All my photos are there. I have just tried to view them and they are no longer there. I thought they would maybe be under another email address but dropbox is saying it doesn't recognise that address. Can anyone help please?