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Microsoft
86 Topics
Why can't I open Microsoft files on my mobile device?
I updated my iPad Pro & now I can't open Dropbox files in Microsoft apps. I can see Dropbox, and I can open in other apps (Adobe, for instance), but Word, Excel, etc. tell me that the server is gone or the files are no longer on the server. But they are where they belong, and I can open them on other devices.Solved75KViews8likes173Comments
Sync comments onto Word docs (or download them)
The document commenting function of the platform is useful for those who comment, but cumbersome to use effectively for those on the receiving end and, worse, confusing when sharing links. For instance, when one shares a link to a Word document with the intention for others to download its latest version, they sometimes think they should be using the online commenting function. As the receiver of these documents, I can't really use those comments effectively, and the best (or least-worst) approach is to have two windows open: one with the online comments, and another with the "actual" document in Word. I have to scroll down to each comment, find each and then respond to them in the Word document itself. Google drive is seamless at all this. I use Dropbox instead of Drive because it doesn't damage original Word formatting (which is crucial for things like academic references via Endnote or Mendeley). My suggestion is that you do one (or more) of the following: - have a visible function to disable commenting on a file to avoid confusions; - In Word documents, figure out a way to integrate your dropbox comments onto the Word file itself (as a regular Word comment that can later become - In Word documents, figure out a way to signal comments IN the document itself made via the online platform. - Have DB comments sync in the Word online version of the doc. This idea is similar to another one that was closed recently but I hope this is better explained: https://www.dropboxforum.com/t5/Dropbox-ideas/Download-Comments-as-DOCs-or-PDFs/idi-p/4224364.5KViews4likes4Comments
can't save files from Office365-app to Dropbox - supposedly write protected
Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tells me to save a copy, when trying to do that I get the same error message. Up until the day before yesterday everything worked like a charm. I haven't knowingly changed anything about my smartphone's configuration, no new apps etc. Had anyone ever experienced this issue? Any ideas on how to solve it? Thank you! Andy16KViews2likes139Comments
Dropbox on Android suddenly unable to open protected Word document
Hello. I've had the same password protected Word doc in my dropbox for years now. On the same Android device I've been using for years as well, I am suddenly unable to open that file. When I try, I get a "File type not supported" error. There is no "open with" option. There used to be one. I have tried reinstalling, wiping cache and data, etc - Dropbox app as well as Office and Word apps. I have tried unlinking and linking Office and Word to Dropbox. On my device as well as on the web. I have tried saving the file to device. There is nothing wrong with the file. I can open it just fine from Dropbox PC. I can also open it on my phone from the Word app. When I try to open a non-protected Word doc, I get a preview. And only then does an "open with" option appear. Solutions desired: Setting Dropbox Android to open Word docs in the Word app by default rather than trying to give me a preview. Also, reinstatement of the "open with" option outside of doc preview. (This has completely disappeared for all my Dropbox files, not just this one.)Solved16KViews2likes30CommentsLinking Excel files in Dropbox without changing their path.
We just switched to Dropbox for Business. We have several Excel files with formulas that link to other Excel files all saved in a shared folder. With our local server the links would work for every user the same. Now with using Dropbox, the link will work for one user and not for another user. If the 2nd user changes the file path to make the link work for them, then it will no longer work for the first user. How do we make it so all users in the shared file can open the Excel file and have the links update without having to change the file path for each user?Solved14KViews2likes3Comments
Remove Dropbox login popup when opening an Excel file from my desktop app.
Application Affected Excel Device Lenovo Legion Operating System Windows 10 Dropbox App Version v231.4.5770 Issue: Recently, when opening Excel files on my Dropbox path (these files are also saved offline), Dropbox has been requesting that I log in to Dropbox from within Excel (a pop up appears). Doing so created a variety of issues (macros no longer being permitted to run, changes to files not syncing), so it is seemingly superior for me to NOT log in to Dropbox from within Excel. However, by not logging in, the popup appears every single time I open an Excel file. Apart from being annoying, this is also causing me issues when attempting to read and write Excel files from Matlab code. How can I permanently prevent this Dropbox login popup from appearing in Excel? Some things that I have tried and/or implemented that have NOT solved the problem: - Turned off "Show Dropbox badge" in preferences - Turned off "Show Dropbox in Microsoft Office as a save location" - Uninstalled and reinstalled Dropbox on my computer - Removed Dropbox as a "Connected service" in Excel - Removed Dropbox COM add in in Excel settings Thanks in advance.Solved934Views1like7Comments
エクセルファイルが開けない
Dropboxからエクセルファイルがひらけません。開くと画面が白いままです。今3台のPCで共有していますが、自分のPCだけが開けません。2週間くらい前からの症状です。 Chromeを使用しているので、シークレットモードや、EdgeやBraveなど他のブラウザも試してみましたがダメでした。自分のスマホでDropboxにログインしてみたら問題なく開けました。 なので自分のパソコンで何かしら問題があると思うのですが、どのような原因が考えられますでしょうか。PCのDropboxフォルダーからは普通にエクセルファイルが開けます。 よろしくお願いいたします。Solved925Views1like3Comments
