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Passwords
103 TopicsIssue retrieving passwords on Chrome
Integration Affected Dropbox Password Device (Dell XPS 16 Operating System/Browser (if using the we Windows 11 / Google Chrome Dropbox App Version (if using the app) Question or Issue Having a difficult time accessing Dropbox Passwords in order to retrieve .csv file to migrate to 1Password. I am getting the window shown below and no further.96Views0likes2CommentsWhen exactly is Dropbox Passwords getting discontinued?
All the literature in Dropbox indicates we have until October 25 (today) to save our passwords, but I was already shut out as of this morning. The language was vague, sometimes indicating "on" or "by" 10/25, but also this "After October 28, 2025, all Dropbox Passwords data will be permanently and securely deleted." Does anyone have any insight?128Views0likes4CommentsDropbox Passwords is going away - what about Dashlane?
Dropbox Plan Family Payment Method Card How did you upgrade? Directly through the Dropbox website Question or Issue Hello - I received several emails letting me know that my Dropbox passwords would be going away. My passwords are stored in Dashlane. Do I change them in Dashlane? Thank you - Sarah94Views0likes1CommentUnable to access Dropbox Passwords
Dropbox Plan Basic. Are you a Team Member or Admin? No. Do you have access to the email linked to the account? Yes. Are there any devices connected to your Dropbox account? Yes, my computer is. Question or Issue Hello, I am trying to access my Dropbox Passwords data until it is shut down. It asks me to check for a notification that does not appear even when I click on Resend notification. This is unexpected because notifications for Edge are turned on in Windows settings. This happens on both Edge and Chrome. I don't know my recovery words. I just want to see my saved data. Clearing cache did not solve the problem.343Views0likes3CommentsUnable to delete entries from Dropbox Passwords
Dropbox passwords is going away. I am trying to delete all my usernames and passwords stored on Dropbox Passwords. When I follow the instructions by selecting the entry I wish to remove, click the dots to show more and click "Remove", it will not remove it. It just displays a pop up message saying "Dropbox Passwords is going away". Why won't Dropbox Passwords allow me to delete these entires? They are essentially holding my data hostage. Support is nonexistent and the official instructions for how to delete entires DOES NOT WORK. Device Mac M seriesSolved232Views0likes4CommentsInstructions don't match what I see when trying to download CSV file with my passwords
Integration Affected Dropbox Passwords Device Dell Desktop PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) N/A Question or Issue Objective: Export Password data to CSV file. I'm using the Dropbox extension on Brave (Chrome-based web browser). I've tried to follow the directions, but the instructions do not jive with what I am seeing on the screen. I am using this article: https://help.dropbox.com/installs/dropbox-passwords-discontinuation#How-do-I-export-my-Dropbox-Passwords-data The instructions include content that does not exist when I open Dropbox extension. My responses follow within [ ]. Open the Dropbox Passwords browser extension. [OK, I got a web page.] Click your avatar (profile picture or initials) in the bottom-left corner. [This does not exist.] Click Preferences. [This does not exist.] Click the Account tab. [This does not exist.] Click Export. [Never made it here.] Click Export to confirm. [Never made it here.] I have searched for at least a half hour on the Dropbox Community, but to no avail. Also, I have a screenshot that I can send you. Please advise. Thank you.303Views1like10CommentsSo, what's with Dropbox Passwords. I haven't used them, should I care if they are removed?
I received an email from Dropbox letting me know about the end of Dropbox Passwords. I do not keep any of my passwords in Dropbox (I use a database for that). So, do any of my activities use Dropbox Passwords for non-password-related activities (e.g., direct links to files for others to access)? Should I be concerned about this? Thanks for any insight.Solved227Views0likes3CommentsDropbox Passwords UI issue on Pixel 9. Search and Save buttons in the notch area aren't clickable.
I'm having a usability issue with the Dropbox Passwords app on my Google Pixel 9. The search bar at the top of the app is placed directly in the notch area, making it impossible to tap or interact with. Similarly, when creating a new password, the "Save" button is also positioned in that same top area – meaning it can't be tapped either. As a result, I’m unable to search or save new entries. I've cleared the app cache, removed and re-installed the app. I've restarted my phone and I'm still getting the same issues.764Views1like21CommentsI'm getting an error exporting my Dropbox Passwords CSV file into Apple Keychain
Now that dropbox passwords is being shutdown, there needs to be a possibility to export all passwords into apple keychain. Currently, I'm getting an error message when trying to import the exported password into the keychain, stating that: "Keychain was unable to import passwords from the CSV file because it is missing column labels. If you exported this file from a password manager, you should export a new file with different settings and try importing again." Application Affected Dropbox Passwords Device MacBook Air Operating System/Browser (if using the web) OSX Sequoia / Safari Dropbox App Version (if using the app) N/ASolved1.3KViews3likes21Comments