Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Users downloading a file from a dl=0&raw=1 shared link get a 0 bytes download
Question or issue I’m trying to share .pdf files with my clients by redirecting (302) them to shared link with dl=0&raw=1 query params in link to force browser open it in browser. By the way, almost every russian client get file download, but receiving 0 bytes, error to download and somehow file name is file.pdf in downloads, but in dropbox is other name, something like Привет.pdf. I’ve tested it by my own and there is no problems. It opens in android and ios in different browsers. Is it problem that they trying to download file in russia?
"You don't have access" error on shared link I created to a shared folder years ago
For the company I work for, I created a shared DropBox folder back in 2013. I setup a Bitly shortened link for it so that anyone with this link can download and copy from our DropBox. They can not edit or upload. I will not post post the link here. Today I clicked the Bitly link and got a DropBox error page. I logged into Bitly, found the shortcut, and copied the original DropBox URL it was pointing to and tried it directly. Same error, so I CAN'T blame Bitly. The DropBox error says: -------------------\ You don't have access You can ask the person who shared the link to invite you directly. Just so you know, you're signed in as xxxxx@xx.com. ---------------------/ The email address on the error is the one I use to log into DropBox. My profile icon is on the top-right of the page showing me I'm logged in. I am the only admin. I can click my icon and get to my home page and access the shared folder without problem. But no matter what browser I use, incognito mode or not, I can not get to the share to work directly. I tried using an alternate shortcut using a different shortening service that I had created in recent years. That worked! I logged into that service and got the DropBox URL is was pointing to and compared it to the non-working one. The DropBox URL that worked is about twice as long as the one from 2013 that doesn't work. The one that worked is in the form of a query sting with "?" and "&" characters. The one that is broke is just a string of characters and forward slashes. So, what changed on DropBox that the old share URL doesn't work? Is there anyway to get it to work?
My shared links won't copy to my clipboard on the web browser.
Device (Macbook Pro 2021) Operating System/Browser (if using the web) (macOS 15.7.2 / Safari 18.6) Question or Issue Using Safari web browser on my Macbook, when creating a share link to a file or folder, even though it says the link has copied, it will not paste into an email or anything else. I've even tried to opening the standard Text Edit app and pasting as plain text. It just comes up blank. I've tried right clicking on the 'copy link' but that just pastes the folder path as the URL with with a # on the end (no permissions code). The clipboard on the mac also shows as blank after it copies. It wipes off anything I previously copied from the clipboard, so it's clearly trying to do something, but no link is actually being copied. So even though I can create the share link, I have no way of getting it on my laptop. The only thing that has changed recently is that I upgraded my OS to 15.7.2 on 17 Nov, along with the browser version. But I have shared a file the day after I upgraded. I've also tried other web browsers and I'm having the same issue. Other things will copy and paste fine in other apps and websites. Only having the issue with Dropbox. It works fine on the phone app. No issues there. Just in the web browser. That'll be my temporary solution for now is to create it on the phone app and send it to myself. Has anyone else had this issue? Thanks SeanHow To Check If Your Space Is Being Used By A Shared Folder and How To Leave A Shared Folder
Shared folders are one of the easiest ways to collaborate with others while using Dropbox. Having a shared space makes everything simpler when you’re working on a project, sharing family photos or keeping your teams files all organised. But you might be wondering: Does this shared folder take up space in my Dropbox account? And what if I no longer need access - how do I leave it? Does a Shared Dropbox Folder Count Toward My Storage? It depends on how the folder was share with you and what level of access you have. Here’s how to check: Sign in to dropbox.com and click All files. Look for folders with a two-person icon 👥 - these are shared folders. Hover over the folder name and click the “…” (More) menu. Choose Share → then Settings. You’ll see one of these options: Can edit → the folders contents do take up space in your Dropbox account Can view → the folders contents don’t count toward your space Tip: You can also check shared folders directly from the Dropbox desktop app - the 2 person icon works the same way there too. How to Leave a Shared Dropbox Folder I No Longer Need If you see “Can edit” and you no longer need access, it’s really easy to remove yourself from the folder. Here’s how: Go to dropbox.com and sign in. Click Shared in the left sidebar. Find the folder you want to leave. Click the “…” (More) button next to it. Select Leave folder → and confirm. Once you leave: The shared folder and its files are removed from your Dropbox. They’ll no longer count toward your storage. Other members will still have access as usual. If you originally created the shared folder, you’ll need to transfer ownership before leaving. To do that: Open the folder’s Share settings. Click the dropdown beside another member’s name. Select Make owner → then leave the folder. That way, everyone who needs it still has access and the ownership transfers smoothly. And that’s it! Keeping your Dropbox account organised is a simple way to make more room for what matters most - your ideas, projects and memories. If you ever change your mind and want back into a folder in the future, just ask the owner to share it with you again. Got questions about shared folders? Drop them in the comments below or visit our shared folders FAQs. How do you organise and manage your shared folders? Join the conversation and let us know!I'm getting an error that my sharing activity has been interrupted due to a phishing attempt.
Question or Issue Hi, I'm having an issue with sharing files, could someone assist please? It's not got any malware on the file that I'm trying to share, and it's only started happening since I had an upgrade on my computer. Thank you.
Cannot remove sharing restriction from my Dropbox account.
I have received an email for the third time saying I have been banned from sharing for exceeding bandwidth limit. I had no idea such a restriction existed. I have a basic Dropbox account, but have built up a capacity of 13.2Gb owing to hardward deals I have bought in the past that has increased my allowance. I have used 8.31Gb of space, so loads of headroom. I only usually share a couple of folders with friends and this has worked continually quite happily for years. These folders are about 1.6Gb. For some reason I am now getting this ban for sharing. I have gone into Dropbox online and removed every old sharing link I can find; it has no effect. I cannot unban the account on the link, just get a message saying 'something's gone wrong. Contact support', which I can't do on the basic plan. Advice please on how to remove the ban and share within the allowance. Thanks!
