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Shared Files
227 TopicsI can't share content for the last week, due to one .pdf and Support takes too long to reply.
i have been blocked from using my account for a week and support only answers one time per day (in the middle of the night in the US). Apparantely, they scrubbed my system (over 111,000 files) and found ONE LINK inside ONE .PDF (from 2022!) that they didn't like. And now they have blocked my account from usage for a week with completely ineffective customer service. Ticket #25301355: Dropbox Plus Support I am not sure what is happening with Dropbox, but they are quickly becoming a company that is unuseable for large companies. Since I removed the file in question (2 days ago!) I am still completely blocked from working. What am I paying for here? Is anyone else have new security issues with DB and sharing files, that they never had before?Solved120Views0likes7CommentsCan't share files. "We’ve interrupted your sharing activity" error.
Hello, I work for a company that provides two-way radio programming software downloads for our end-user customer base. We have multiple links on our Dropbox but only one is giving us an error. The following is what we're receiving after re-uploading the software to Dropbox: Can't Share File Error in call to API function /2/sharing/create_shared_link_with_settings: Sharing is restricted How do we resolve this issue? We need this fixed ASAP as it is effecting our day-to-day business needs and resources.129Views0likes3CommentsHaving issue opening my C4D files on a shared server.
Hi there I suddenly have an issue where I can't open any C4D (Cinema 4d) files from a shared server. I can open the files fine on the server machine itself and all other file types open fine from the server (Photoshop files, InDesign files etc) Is anyone else experiencing this issue? It literally happened overnight after many years of working seamlessly. I am using Windows 11 on all machines Many thanks, Tom112Views0likes8CommentsI deleted my Dropbox folder and all files on my iMac are wiped
Hey everyone, I'm having quite the conundrum. For a few months, my iMac has been having space issues lately. So I've been uploading large video files, syncing, etc, to my dropbox, I pay for the large space TB one. THEN I deleted them, hoping it clears my space up on my iMAC. Somehow, a day or weeks later the storage that was temporarily cleared APPEARS right back, though not necessarily apparent to me in the same folders. But the space is TAKEN back again. I stopped autosyncing to dropbox in february due to space functionalisty issues, imac notified dropbox I was low on space and that it was best to conserve energy/storage. EVEN though I'd been deleting the files that I l uploaded to DROPBOX after they'd finished uploading... Anyways, YESTERDAY my iMac had 1GB remaining of space, crazy YES, I know. I decided to stop editing on my iMovie, which was barely working and delete the DROPBOX folder and the extra video files by placing them in the trash. I ONLY place those two things in there and press DELETE/EMPTY TRASH. It loads, showing how many files are being loaded and time remaining, then it shows TWO dropbox segments deleting. The number goes from 1,000-5,000-then over 200,000 files, that I DIDN'T even know my computer had on it... It won't let me click off to stop the deletion... then my DESKTOP gets deleted, I can't even screenshot because the desktop doesn't exist ANYMORE to save a screenshot on it. Then my download finder folder is deleted and has a ? mark in it's place. I couldn't even download files from my emails, because downloads did NOT EXIST anymore. Why would APPLE allow DOWNLOADS and desktop to just be DELETED?? I called apple and email dropbox for help. I restore some of the files partially with an iMac backup in my DROPBOX. Suddenly downloads finder folder is back on my iMAC but ONLY allowed with dropbox permission now. Also all my iMovie videos are gone and show empty blank blue and grey icons or screens, I can open them, but NOTHING is in there. I've tried to restore my photobooth library, it's in the dropbox cloud, and it wont let me click on the icons to even add them to be reconnected as a library. I talked to Apple Support AGAIN today, nearly an hour, and they said that it's a dropbox developer issues at this point. ALLEGEDLY. Has anyone every experienced this? I'm sad and need my files back, of family, my YT videos and more are all gone. Any advice? I need it. Thanks.98Views0likes6CommentsWeeks of Dropbox files are gone. Can I restore them somehow?
HELP! All our Dropbox files from May annd June are gone. We have checked through the app and online and the most recent files available are from the last week of April. This is catastrophic — my wife and I have used shared files in Dropbox for years and years to track bills, taxes and other critical functions. This has never happened before. If anyone can help, please, I ask for you to chime in, thank you.34Views0likes2Comments'Something went wrong' error on shared links to my files
Whenever I share a link to a file on dropbox I get this error: This is appearing whenever I click share on any files. They are displaying OK within my dropbox view if I just click on a file name, it opens in a window on the right hand side. This is important as I am sharing documents with other people – at the moment they won't be able to access them. I have tested this with another browser where I am not signed in and the error still shows. I have tried with PDFs and a JPG. Files are shared publically, so no idea what the issue is. There is no status update either.70Views0likes5CommentsI shared a file directory with my coworkers, but they can't access it from their local device.
i tried to make shared folder and file between me and my coworkers. on my device the link worked as usual but on my coworker, the excel can't find the workbook link because different directory, for example on my excel it's 'C:\user\Jhon\Dropbox\Folder\Excel.xlsx and on my coworker it's 'C:\user\Dony\Dropbox\Folder\Excel.xlsx. so how to solve it so all linked file can work?17Views0likes1CommentFeature requests about watermarking through the mobile app and Dropbox Sign plans
Please allow us to add watermarks on mobile devices. This is a fairly major pain point for me. Please allow for better workflow for renaming a file after watermarking. Finally, please consider offering a paid tier for signatures below unlimited. The current price is a bit rich for my needs since I don't have a ton of things to sign but I will periodically have 5-10 in a month. I would rather use Dropbox's workflow vs, say, Adobe's but I currently use Adobe when I have more than three documents to sign.1.4KViews0likes1Comment