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380 TopicsWebsite times out during an upload on multiple browsers
Using Windows 11. Started a trial account about a week ago as looking for a reliable cloud provider. Uploaded several large files 5-10gb through the website and it worked fine (in total have maybe 100gb of files uploaded of the 2tb with the premium trial subscription). Then I tried to load a file yesterday and after selecting the file there's a delay for the black status box to even appear in the bottom right of the screen and when it does it just sits there, stuck on the initial screen. Eventually it times out and the "Wait" or "Leave Page" box appears. Have tried this at least 10-15 times with Chrome. Have tried Firefox, Edge, etc. Same thing. I tried to chat with a human at least 10 times and every time it says it's transferring to an agent it just sits there and nothing happens (waiting as long as 30 minutes). Sent two emails through the appropriate Help sections and nobody responds. Is this company serious?44Views0likes2CommentsUsers downloading a file from a dl=0&raw=1 shared link get a 0 bytes download
Question or issue I’m trying to share .pdf files with my clients by redirecting (302) them to shared link with dl=0&raw=1 query params in link to force browser open it in browser. By the way, almost every russian client get file download, but receiving 0 bytes, error to download and somehow file name is file.pdf in downloads, but in dropbox is other name, something like Привет.pdf. I’ve tested it by my own and there is no problems. It opens in android and ios in different browsers. Is it problem that they trying to download file in russia?48Views0likes2CommentsHow can I create a shared MP3 link that can be previewed on another site?
Simply, I want to share the file EM01.mp3 from my drop box to users of my website using Google Sites. I want the file to use this basic audio player: <audio controls> <source src="YOUR_DIRECT_ONEDRIVE_MP3_URL_HERE" type="audio/mpeg"> Your browser does not support the audio element. </audio> I am missing something. I can't seem to generate my direct onedrive MP3 url. I really appreciate your help. Thanks Rick30Views0likes1CommentI'm using the website to upload content. How can I know if it was uploaded successfully?
WHEN I'VE UPLOADED FOLDERS BEFORE TODAY, I GET A POP UP BOX THAT SHOWS IF ANY FILES WERE SKIPPED OR SOMETHING ... TODAY I LEFT IT RUNNING WHILE I WAS OUT CUZ IT WAS TAKING A LONG TIME TO UPLOAD & WHEN I GOT HOME THERE WAS NO POP UP BOX ... HOW DO I FIND OUT IF THERE WAS AN ISSUE OR IF ALL THE FILES IN THE FOLDER UPLOADED ??? TIA41Views0likes1CommentMy shared links won't copy to my clipboard on the web browser.
Device (Macbook Pro 2021) Operating System/Browser (if using the web) (macOS 15.7.2 / Safari 18.6) Question or Issue Using Safari web browser on my Macbook, when creating a share link to a file or folder, even though it says the link has copied, it will not paste into an email or anything else. I've even tried to opening the standard Text Edit app and pasting as plain text. It just comes up blank. I've tried right clicking on the 'copy link' but that just pastes the folder path as the URL with with a # on the end (no permissions code). The clipboard on the mac also shows as blank after it copies. It wipes off anything I previously copied from the clipboard, so it's clearly trying to do something, but no link is actually being copied. So even though I can create the share link, I have no way of getting it on my laptop. The only thing that has changed recently is that I upgraded my OS to 15.7.2 on 17 Nov, along with the browser version. But I have shared a file the day after I upgraded. I've also tried other web browsers and I'm having the same issue. Other things will copy and paste fine in other apps and websites. Only having the issue with Dropbox. It works fine on the phone app. No issues there. Just in the web browser. That'll be my temporary solution for now is to create it on the phone app and send it to myself. Has anyone else had this issue? Thanks Sean132Views0likes9CommentsSome new folders/files on desktop version of Dropbox aren’t showing in Dropbox.com
Device Apple M2 Max Operating System/Browser (if using the web) Sequoia 15.6.1, Safari 18.6 Dropbox App Version (if using the app) Can't find App Version - using file provider Syncing Status Up to date Question or Issue Some new folders/files on desktop version of Dropbox aren’t showing in Dropbox.com. In other words when I add new files to my desktop app and they’re not syncing to http://www.dropbox.com. I have screenshots.90Views0likes6CommentsWhat is the file limit per file on Dropbox file requests in October 2025?
Dropbox Plan Dropbox Professional Device Puget Workstation Ryzen B850 R110-S AMD Ryzen 9 9900X 4.4GHz 12 Core 120W 2x Kingston DDR5-5600 48GB Gigabyte GeForce RTX 5070 GAMING OC 12GB Operating System/Browser (if using the web) (Windows 11.) Dropbox App Version (if using the app) None Question or Issue Hello! What is the current, actual file limit PER FILE for Dropbox REQUEST files? I always believed it was 50GB, so I always asked my team to keep their uploads to 50GB per zipped file. However, a team member just uploaded a file that was 67GB, and I was able to download it without issue. If this is a change, I'd like to be aware of the new limit and to inform my team that the 50GB limit (which was always pretty annoying as our files tend to be over 150 GB per wedding), is no longer in place, making our lives easier. The reason I'm asking here is because I can't find any relevant or up to date information online. Everything I'm finding either mentions the 50 GB limit (which seems to have been increased), or doesn't talk about Dropbox Request, only Dropbox uploads in general. Thanks!Solved155Views0likes3CommentsError 415 when trying to print files from the website
Device (Computer) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) (latest version) Syncing Status (I don't know) Question or Issue Hi, I have a problem with Dropbox and I don't know which is the cause. I usually upload books I need at school in my Dropbox in order to use them with kids at school. Sometimes I need to print some pages from these books and every time I needed it always works. Now I upload other 3 books. The upload went ok, I can see the books on the website (and also at home) but from the website I can't print any pages. These three books go from 121,000KB to 139,000KB... the other books are less than 100,000KB. Could be this the problem? The weight? If it is correct, how can I solve the problem? Thank you65Views0likes2Comments