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375 TopicsI can't open a folder shared with me; it appears grayed out on the Dropbox website.
Device mac Book Air Operating System/Browser (if using the web) Chrome Syncing Status I have no idea how to check this Question or Issue I'd like to access the Hypnosis -Money folder--it is a MP3 shared with me but I can't --as you can see it is shaded out. Not clickable. Thanks!35Views0likes3CommentsDon't Always Entice Logging In/Signing Up
I realize you are in this business to get users. However, there's a time and a place -- and at the TOP of MY pages, is NOT the place. I am paying to put files here for people to access and my users do not need to be members or, if they are members, they do not need to sign in. Having them be logged in is a complication. SO GIVE PAYING USERS THE OPTION TO NOT SHOW ALL YOUR LOGIN STUFF AT THE TOP. AT LEAST ENABLE US THE CHOICE TO SHOW YOUR LOGIN STUFF AT THE BOTTOM OF PAGES INSTEAD. This isn't a vanity thing. You seriously confuse people. The people I need to use this with are afraid of doing the wrong thing -- because you do not give them a clean interface.Solved31Views1like1CommentI'm seeing a 403 error when trying to upload files from Google Drive to Dropbox.
Device HP pavillion Operating System/Browser (if using the web) (Windows 11) Syncing Status ("Up to date") Question or Issue Using the Upload tab and "import from google drive" after selecting my google account I receive the following message/ screen. Please help52Views0likes2CommentsRecipients confused by the login prompt when downloading files from Transfer or shared link
When sharing files via Dropbox Transfer or a "view-only" link, the "Continue with download only" button is hidden at the bottom. This often confuses recipients because they think they must log in to download. I wish recipients weren't prompted to log in at all when they just want to download the files. Thank you for considering this improvement!Solved140Views1like3CommentsRemove Login/SignUp dialog from download flow when sharing link to files
More often than not, when I share a link with a client who is not a Dropbox user, they respond to me, asking if I can please share the file with them using a method other than Dropbox because they do not want to sign up for an account. I will then have to send them detailed instructions on how to download the file, because while they can actually accomplish this without an account, the current UX/UI dissuades that by displaying Login/SignUp so prominently in the hierarchy that the small text offering the "download only" option is illegible or otherwise pushed below the fold.Solved106Views0likes4CommentsOpen Dropbox links directly in explorer (windows) or in finder (mac)
This is the most important request ever! And it should be already implemented. Is to open dropbox links directly in explorer (windows) or in finder (mac), independent where the link is, whatsapp, slack, messenger, skype, any of then. Is a link, when i click today,. it always open the browser (Edge on Win and Safari on Mac), but should have an option, or in my point of view, the defult should be open in explorer/win and finder/mac. That is the way it should be. You can ask any computer user, and i know a lot ask for this and post helps about it. So, why still isn't like that? And most important, can you please do it fast? All community will give you a lot of love and more subscriptions back. Thank you!4.4KViews7likes2CommentsFile upload is stuck in endless "Finalizing" loop
I'm the owner of this account, have created a folder for it ("free" Basic), and used the proper Dropbox channel to UL a file to it. Plenty of space available fpr the file. The person the folder is being shared with received their "folder share" notification. The endless loop is a new glitch, and nothing else about my machine has changed. Mac M1 Air, OS 11.2.8, either Firefox 109.0.1 or Safari 14.1.26.7KViews2likes22CommentsWhy am I getting a "Can't create folder" error when attempting to create a folder via web ui?
see screenshots below on the sequence. very frustrating an lacking in-app help of any kind to explain why. thanks in advance for help/ thoughts. 1 - navigate to menu 2 - select create folder 3 - give folder a name 4- error appears at bottom of screen13KViews0likes24Comments