We’re Still Here to Help (Even Over the Holidays!) - find out more here.
I can't sign in on Safari, but I can sign in on Firefox
Ive always signed into my account on safari but for some reason it will no longer let me sign in . I can sign in on firefox . Ive downloaded the app to see if that helps but its asking me to sign in on safari to set up the app so i cant do that either . any help much appreciated
How to view the full date in a directory listing on the site?
Device Web Operating System/Browser (if using the web) Firefox/Chrome MacOS Question or Issue How do I view full dates, not relative dates, when listing files and folders? So basically: <filename> <type> <2025-11-30 21:55> Not "one hour ago" nor "six months ago" Relative dates mean nothing to my use cases.
The install link on the Dropbox site sometimes redirects to the beta version of the desktop app
The virtual links to download dropbox https://www.dropbox.com/download https://www.dropbox.com/download?plat=lnx.x86_64 sometimes (like once in 30 tries) redirect automatically to the latest BETA build instead of the latest STABLE build. No clue why, but watch these for a couple of minutes and you'll probably see build 238.3.5977 appear while true ; do curl -sI "https://www.dropbox.com/download" | grep '^location: https:' ; sleep 1.5 ; done or while true ; do curl -sI "https://www.dropbox.com/download?plat=lnx.x86_64" | grep '^location: https:' ; sleep 1.5 ; done
Visiting the Dropbox web page breaks my PC's WiFi.
Application Affected (Dropbox Paper, Dropbox Website) Device (Windows PC) Operating System/Browser (if using the web) (Windows 11, All Browsers) Dropbox App Version (if using the app) (232.4.5988) ISP Virgin Media Issue: Any time I visit Dropbox.com my Internet crashes on my PC. I can visit dropbox.com on my phone perfectly fine. Al other websites I visit are fine but the second I go to Dropbox it breaks. What I've done Gone to CMD prompt and done the following: ipconfig /flushdns netsh winsock reset netsh int ip reset ipconfig /release ipconfig /renew Used the following DNS server addresses: Preferred: 1.1.1.1 (Cloudflare) Alternate: 8.8.8.8 (Google) When I visit Dropbox.com I have to restart my PC and there's no other way to recover my Internet connection. What could be causing this? Thanks, Keith
I get an err_connection_refused error when trying to access the Dropbox website.
Using any browser on my PC (chrome/edge/firefox) I continue getting the err_connection_refused error when trying to access Dropbox.com the connection works from other devices (iPhone / iPad) connected via the same WiFi network i tried clearing cookies and browser history but this does not solves the do you have any idea on what may be causing the issue?I can't dismiss or skip the "Get Help" rocket tutorial on the Dropbox website.
Device (Lenovo IdeaPad Slim 5) Operating System/Browser (if using the web) (Windows 11, Firefox 143.0.4) Question or Issue I recently created a new Dropbox Basic account for work purposes, and whenever I log in via the web interface, I see a small black box with a rocket icon in the lower-left corner. It invites me to complete a “First Steps” or onboarding checklist. The issue is that there seems to be no option to dismiss or skip this tutorial. Clicking the box only opens a list of suggested actions (like sharing a folder), but I can’t mark them as completed manually or close the checklist. Since I’ve been using Dropbox for over ten years, this tutorial is unnecessary and mostly just takes up screen space. Could you please provide a way to dismiss or permanently hide the onboarding rocket for experienced users? If this isn’t currently possible, I’d appreciate it if you could forward this as feedback to the design team — I’m sure many long-time users who create new accounts for work or collaboration are running into the same annoyance. Thank you for your help,
