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4 TopicsFeature Request: Support Multiple Dropbox Business/Teams Accounts (Multiple Tenants) in Desktop App
Hi Dropbox team — I’m posting this as both a long-time Dropbox user and a business owner. Today, the Dropbox desktop app only allows seamless use of one Business (Teams) account (plus optionally one Personal account). This creates a major problem for users who legitimately operate across multiple organizations. Real-world use case Many professionals today are involved with multiple companies at the same time, including: Business owners with multiple entities Holding companies with multiple subsidiaries Consultants / advisors supporting multiple clients Board members and fractional executives PE / investment professionals working across portfolio companies In these cases, we often need separate Dropbox Business tenants for security, compliance, and clean separation. The key point I am not asking for a workaround or a discount. I am willing to pay for multiple Dropbox Business subscriptions — but Dropbox currently does not provide a seamless way to run multiple Business accounts in the desktop app. What competitors already support Microsoft OneDrive/SharePoint supports multiple tenants cleanly, for example: OneDrive – Company A OneDrive – Company B Both sync simultaneously and appear natively in File Explorer/Finder. Dropbox currently forces users into clunky workarounds like: Using the browser for the second tenant Switching accounts repeatedly Creating separate OS user profiles Running virtual machines These are not realistic solutions for modern workflows. Why this matters This limitation is not a “nice-to-have.” It is a core enterprise usability issue and increasingly a deciding factor for businesses choosing between Dropbox and Microsoft 365. Dropbox is losing a valuable segment of customers who are willing to purchase multiple accounts — but cannot do so efficiently due to desktop client limitations. Requested solution Please add support for: Multiple Dropbox Business/Teams accounts logged in simultaneously Separate synced folders per tenant Seamless switching and visibility in Finder/File Explorer Clear tenant labeling and separation Even supporting 2+ Business tenants would solve a massive problem for many professionals. Bottom line Dropbox is an excellent product, but this is a fundamental gap. Many of us want to keep using Dropbox and expand our usage across multiple businesses — but we need Dropbox to support the reality of multi-tenant work. Thanks for considering this — I would strongly encourage Dropbox to prioritize this feature. Edward Cook Co-Founder, McCarthy Cook & Co. We were the first landlord of Dropbox's HQ at China Basin in SF and owner of Castro Station in Mountain View where you used to work. Come back to the office! You will be closer to your PAYING customers! I'm happy to double the amount we pay you monthly for new and better access and continue with Dropbox while you pursue true productivity gains harnessing AI16Views1like0CommentsAutomatic logout
I think it would be great and very secure if dropbox logged out automatically after a period of time - decided by the owner of the account (for example after 1, 2 or x minutes) - when no actions have been made on it. This would prevent other user from using the account if the owner unadvertedly got away from the pc and left his account open. Thank you51Views1like1CommentGoogle Sign-In and email aliases
I would like to report a usability issue related to Google Sign-In and email aliases, and propose an enhancement. I have: One Google account with multiple email aliases. One long-standing Dropbox account created with one of these aliases (let’s call it alias@domain.com), with its own Dropbox password. The same underlying Google account also has a “main” address (main@domain.com). What happens today: My Dropbox account email is set to alias@domain.com. If I try to log into Dropbox using “Continue with Google” and select my main@domain.com identity, Dropbox creates a completely new, empty Dropbox account for main@domain.com instead of linking the Google login to my existing Dropbox account. This behavior is consistent with the current requirement that the Google email must exactly match the Dropbox account email to use Google Sign-In. [help.dropbox](https://help.dropbox.com/account-access/google-sign-in) What I would like to achieve: Keep a single Dropbox account. Be able to: - log into that one Dropbox account with email + password (using alias@domain.com), and - also log in with Google Sign-In using the same underlying Google account (main@domain.com), without creating a separate Dropbox account. Feature request: If technically and security-wise feasible, I’d like to request: 1. A way to explicitly **link an existing Dropbox account** to a Google account for Sign-In, even if the Google address and the Dropbox email differ (for example main@domain.com ↔ alias@domain.com), possibly via a confirmation flow on both sides. [help.dropbox](https://help.dropbox.com/account-access/google-sign-in) Clearer safeguards to **prevent accidental creation of a new Dropbox account** when a user mistakenly uses Google Sign-In with an email that already corresponds (directly or via alias) to an existing Dropbox user. An advanced “login methods” section in account settings where a user can: - see which Google account is linked, - link/unlink a Google account, - continue to use email + password in parallel. This would greatly improve the experience for users with Google aliases or complex identity setups, and reduce accidental account duplication. Thank you for considering this request.55Views0likes1Comment