Your workflow is unique đšâđ» - tell us how you use Dropbox here.
How can I cancel my annual subscription after my trial upgraded?
My trial ended yesterday 30 January 2026 and today annual subscription of $621 was deducted. I am sure i selected monthly billing not annual when I signed up. I have already cancelled the plan (today),How do i get my money back? Device Asus X515MA Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Syncing Status Question or Issue My trial ended yesterday 30 January 2026 and today annual subscription of $621 was deducted. I am sure i selected monthly billing not annual when I signed up. I have already cancelled the plan (today),How do i get my money back?
Live stream link capability and copyright payment to holder
Not sure how this all works but what, since no one discussed it, it is now dead? How are people supposed to know about it? You are missing a good opportunity to retire rich here!! Doesn't anyone understand the implications of a successful plan to do what my idea described. A Live Stream Link onto drop box that viewers could watch a live production. AND, have a payment plan that we could sell the stream to viewers. DropBox through a payment plan could also then pay the copyright fees to the music license holder so we no longer get flags and muted for having live music on our production!
I need to add more space to my personal Dropbox account, without upgrading to a team.
I have the largest account available to an individual and have added the one time storage to my account. I have a large family and have a lot of photos and videos that I want to store. However, I'm almost out of space (nearly 4TB) and need more. When I tried to upgrade, my only option for more storage than 4TB is to upgrade to a business account for three users at an increase of an additional $225/year. My first TB of increase was $60 and it hardly seems right to force me to delete my files or upgrade for 80% increase in price. Thank you.Tell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. Weâd love to hear how youâre using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features you canât live without? What workflows have you built that save time or reduce friction? And where do you see opportunities for us to do better? Your tips, ideas, and honest feedback really help us to make sure we can share useful tips, and they help other community members discover new ways to get more out of Dropbox too. Share your experience, favorite features, or suggestions in the comments below. Your voice truly helps shape the future of the Dropbox community đ The Dropbox Community Team
How to remove linked debit / credit card from my Dropbox account?
Dropbox Plan (Plus) Payment Method (Debit Card) Can you please help to unlink / unsubcribe / remove card details from my dropbox plus account. I previously paid yearly for Dropbox Plus Account and now I do not want to have this subscription. I tried in the BILLING SECTION but there's no way to delete the card details. I hope I can get your kind assistance and response.
My account is a Basic one, but I received an email about an upcoming charge.
I have a received an email saying that my account will be renewed and charged 163.67$ on February 11, 2026. Once connected, my account is the Dropbox Basic which is free. I also have no bill to Pay that shows. Since the account was created for work and we don't want to use it anymore, I wish to delete it. Can I do it or should I terminate the forfait first? It also doesn't give me the option to terminate it on a computer. Thank you for your time.Getting messages that my payment failed and to update my card when I just renewed
It's mad- your message says "363 days to renew, but it's "urgent" Billing messages are **bleep**, what is the correct position? And of curse i cant ring you or email to get an answer. see screamshots attached. i've never understood why you enjoy keeping Support so poor.
Trying to switch my billing from Apple to Dropbox
Dropbox Plan (Plus) Payment Method (switching from Apple to Dropbox- will be Paypal on Dropbox) How did you upgrade? (did not upgrade) I saw on another chat that people were having issues with switching their billing from Apple to Dropbox and I tried to reply to that thread but replies have been turned off so I'll try it here. I am having the exact same problem, I need my Dropbox subscription for work so I am not able to have it lapse for really more than a day. It is currently set to expire on January 28th 2026. Can I get the process started to get the billing switched over to Dropbox? I am switching mine because somehow I am getting double billed from Apple with one renewing on the 16th of each month and one renewing on the 28th. I'm hoping that if I get billed from Dropbox directly this can get resolved. It would also be nice for someone to recognize that I've been double billed for two years and offer something in return, but at a minimum I would like to be billed correctly going forward.
