Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
desktop
73 TopicsDoes Dropbox scan file requests for malware? I also can't create file requests via the desktop app.
Dropbox Plan Business Are you a Team Member or Admin? Admin Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? Phone, work laptop Question or Issue Our company has about 200 team members on Dropbox for business, and uses Dropbox File Request function and Shared links a lot for receiving/sharing files etc. from external vendors and associates. A question has come up recently in regards to maintaining our company's SOC2 certification and regards to data protection, does Dropbox has any sort of virus scanning capabilities/malware/phishing/ransomeware scanning/protection for files being uploaded through file requests or throughout its storage systems. Would like to know if there is already any known existing functions on Dropbox, or is there any future plans to this being developed. Microsoft Sharepoint has virus screening/malware etc capabilities so we are also contemplating replacing Dropbox file requests with uploads to sharepoint instead, and are wondering if there is a direct api to link Sharepoint to Dropbox, where files uploaded to a Sharepoint folder can be uploaded to Dropbox automatically. Something else on the side, in Dropbox desktop app, we used to be able to right click a specific folder and create a file request through the options listed, and it would pop up into the browser to create that file request link and the exact folder path would be prepopulated. Currently, I have to right click and view Dropbox on browser, and click create file request on the browser, and sometimes the folder path is not prepopulated, and I have to slowly search and browse through to get to the exact folder path (which is very tedious).42Views0likes2CommentsI accidentally logged in with the wrong Google account on the desktop app
I had to install dropbox on my new computer and when I went to activate I just chose use Google for login as I remembered doing that before.. But that was with my old email and now it has made a new account with my current email and I don't know how to delete it so I can change the email in my real account to my current email.. anyone got any suggestions?53Views0likes2CommentsUnlinking device and deleting (clicking on trash icon) from list of unlinked devices.
I used Dropbox at a previous job in four different PCs. Once I left that job I remotely unlinked the devices that could access my Dropbox account. Its been now 5 years or so and I can still see the list of unlinked devices with "unkown" remote wipe status or "pending". It has not changed during all these years. I noticed that there is a trash icon next to these unlinked devices. I clicked on one of them and one of those unlinked devices disappeared from the list. See the picture below. *What does this mean? *Could that unlinked device still one day have access to my account? *Is it the same whether I hit the trash icon or not? *Should I hit the trash icon on the remaining devices? Another question: I noticed that the location of these unlinked devices has also changed, the PCs seem to move all over the country. So Dropbox knows their location, but doesnt know if the remote wipeout actually worked. How is this possible? Thank you716Views0likes5CommentsZero Knowledge Encryption
I find that many Cloud services offer encryption during transfer to the service and encryption at the destination. Dropbox does this too. Unfortunately, the keys used at the destination are available to Dropbox. What would make Dropbox unique is if it would offer Zero Knowledge encryption at the client. That way all files are encrypted at the client with the customer retaining the keys. Why is this important? There can be bugs during transfer even if encryption is used (remember the famous OOPS with caches on internet servers offering up unencrypted data?). Also, the government can force Dropbox to deliver user data (or it may be compromised by hackers). Dropbox with Zero Knowledge Encryption would be a market leading solution that would drive a great preference over OneDrive, Google Drive and others. It would be the only way I would be comfortable putting my files on the cloud.Solved2.9MViews187likes33CommentsHow do you add a password to files and/or folders to keep it secured?
So, Dropbox got rid of the vault feature last month. The question now becomes, how do you add a password to files and/or folders to keep it secured? At a minimum, Windows lets you password protect a file, so if Dropbox can't even do that now what's the point of it? Additionally, I am logged out of Dropbox on my computer, but can still access my Dropbox drive from My Computer. With the vault gone, how do I make sure that these files are only accessible either on Dropbox website or only if I'm logged in?85Views0likes1CommentHow can I disable the Dropbox sign-in notification on one of my Windows user profiles?
Hi all! I have a PC with windows 10 and with automatic startup for dropbox (version 293.3.4428). In this PC there are two accounts; the first has automatic log-in (but no dropbox account for this user) the latter, instead has an account on dropbox. So, when the pc start-up the first account receive an annoying spash screen by dropbox of sign-in. Can I disable this message? Regards.Solved117Views0likes1CommentHelp logging into my personal Dropbox account, without access to email.
Hello, I need help logging into my Dropbox account with an e-mail address I can no longer access. I am using Dropbox on Windows. The Dropbox app is installed on my computer. When I open up a folder I have access to both, my personal account and a work account. The app somehow only reads the login information for my work account. I can't switch to my personal account. So I can't purchase Dropbox for my personal account... I also don't have access to my personal account because I no longer have access to the e-mail which my personal account is under. How do I get access to my old personal account? It has all my files, pictures, notes, taxes etc. inside of it.307Views0likes1CommentI can't sign in due to a security code being sent to an email I can't access
Dropbox on my PC and iPhone used to be perfectly synced. When I added or edited content on either, it would show up on the other usually within minutes. I recently got a new PC and when the installers set it up my DB worked great on my new PC. Except that I soon discovered that it was no longer synced to my phone. So I deleted my iPhone DB and tried to just sign in again on my phone in hopes that would solve the problem. Little did I realize that to sign in you requires username (e mail address), password and then DB sends a six digit security code to your e mail address (the one you used to sign in). The problem is that e mail address no longer exists, and I can't recreate it so I can't retrive the security code they send me to sign in. So now I've lost all my DB content on my phone and can't figure out how to re open that account on my iphone so that all of my PC DB files will sync to it. HELP! Thanks Mac104Views0likes3CommentsPrevent the Dropbox settings from being changed (OSX)
Is there a way to prevent the Dropbox settings from being changed via the icon in the taskbar? I would like a co-user of my OSX laptop to only have access to certain folders in my Dropbox. I have hidden all other folders in Dropbox in his user setup, but the settings can still be changed at any time via the taskbar icon. Can this be set via the user permissions in OSX? Thank you for your advice, Thomas109Views0likes1Comment