We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Files/folders added from another device failed to appear in the Files app on my iPad
native files.app integration is still downright dangerous. When files/folders added to Dropbox from another device failed to appear on my iPad, I tried numerous remedies (none of which worked) culminatinig in reinstalling the Dropbox app and then clearing the cache under "Files.app settings". Clearing the cache resulted in the more recently added folders and their contents being deleted from my Dropbox, even though they were uploaded from a different device. The integration evidently concluded that, since they weren't on my iPad, they didn't belong in the cloud either.The Files app in my iPad won't sync/update my files
Integration Affected Files Device iPad Pro 2nd gen. Operating System/Browser (if using the web) iPadOS 18.7.3 Dropbox App Version (if using the app) 454.2 Question or Issue The files app doesn't show new folders/files added to Dropbox in the last few months. After reinstalling the Dropbox app, all content is up to date in the dropbox app, but the files app shows syncing paused for folders with newer content and doesn't show the newer content.
Dropbox sync problem with Setlist app. Can't connect with Dropbox.
I am using an app called SetList on my IPad Pro. Its used for uploading songs charts. It uses Dropbox to upload from. Recently when I try to connect to Dropbox to upload a file, the Dropbox login page opens. I can enter my username. Its says welcome back and after I enter my password. it just spins the status square. I am running 13.1.3 on the Ipad. The Setlist app has not been updated in years. Any suggestions would be greatly appreciated.
Unable to save PDFs from iOS 26.0.1 to Dropbox (via buttons in Mail or other PDF viewers)
Integration Affected iOS 26.0.1 Mail and other PDF viewers to Dropbox Device iPhone 15 Pro Operating System/Browser (if using the web) iOS 26.0.1 Mail Dropbox App Version (if using the app) 444.2.2 Question or Issue I've recently upgraded to the iOS 26.0.1 version on my Apple phone and I have lost the functionality of the Dropbox PDF sharing. This happens when I have opened a PDF on my phone and try to share to Dropbox (either via a "Save to Dropbox" button or a "Dropbox" logo button). (Screenshot attached). The buttons are visible, yet don't work as they did prior to the update. My workflows now don't work as they used to for 'on the fly' PDF management.
I have a problem accessing audio files using Transcribe+ on iOS
I used to have no problem accessing audio files saved to my Dropbox through Transcribe+ iOS app. However, lately when I try to view files I see an (!) icon next to the Dropbox icon in Edit bar, and files in the window are greyed out or show download prompts. Can anyone advise?
