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Forum Discussion
Brashley
6 years agoHelpful | Level 5
".jpg files are supported but something went wrong."
Two years ago I uploaded my entire engagement photo album to Dropbox. Today, when I tried to view the photos, I get an error message for each image: ".jpg files are supported but something went wron...
AfterBuzz TV
5 years agoNew member | Level 2
I uploaded a photo but I'm getting an error saying .jpg files are supported but something went wrong.
I can view the photo on my desktop fine.
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