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antozanini's avatar
antozanini
New member | Level 2
2 months ago
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All Markdown exports of Paper docs no longer show images

Starting a few days ago, when you create a new document in Dropbox Paper and export it to Markdown, the images no longer appear. This happens because the images in the Markdown file are embedded usin...
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  • Hannah's avatar
    Hannah
    2 months ago

    Hey everyone, thanks for the nudges here - our team is aware of the issue.

    This thread, which is about the same issue was just updated.

    Make sure to keep an eye on it for any new updates from the team.

antozanini's avatar
antozanini
New member | Level 2
2 months ago

 

This is a serious bug that's affecting all Dropbox Paper users right now!

Try the procedure yourself and you’ll see the issue. Keep in mind that the image upload system in Dropbox Paper also uses that domain, so this key feature is sometimes broken as well:



Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Thanks for the additional info and screenshots, antozanini.

I've gone ahead and sent you an email, so we can take a closer look at this with our team.

Just get back to me when you have a moment.

Thanks.

  • antozanini's avatar
    antozanini
    New member | Level 2
    2 months ago

    Thanks! Done.

  • Phoebeeee's avatar
    Phoebeeee
    New member | Level 2
    2 months ago

    Hi Hannah, 

    I encounter the same issue... A large amount of my pictures shows "couldn't load preview" status and if I upload a new photo, it shows "couldn't load preview" as well. It seems to be a dropbox DNS issue...... The images in my file are very important for me,  I really need these images back to continue my work. Could you please help me...

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