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Forum Discussion
Russ5
4 years agoHelpful | Level 6
Android app, opening videos doesn't work correctly
I can't watch videos on- or off-line in the Dropbox app for Android. I think this bug/series of bugs started when I updated to Android 12 in October/November of last year. I've just been hoping the b...
- 3 years agoDropbox app version 316.2.2 fixed this issue for me on Android 13, Pixel 5.
Russ5
4 years agoHelpful | Level 6
Oh, the button only shows when viewing the site on a desktop, or with desktop view enabled. Anyway, these are both .mp4 videos. I tried to open the video of my car in the Dropbox app and the thumbnail of this other video with the toy space shuttle displays over top of it. This happens with any combinations of videos if they are in the same folder as each other.
Russ5
4 years agoHelpful | Level 6
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