Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
lisamdun
3 years agoHelpful | Level 6
Android app v 302.2.2 has no download or export function?
I am on Android S22+ and there is not an option to EXPORT (or download) on any file - not even just one file. I can only email a LINK to someone which is not acceptable. All I see online is instruc...
- 3 years ago
I did uninstall and reinstall - I did now find a menu for these things! If I "select" (by press and hold) a file THEN select the ellipsis (not opening the file) then I now get:
Save to Device, Export, Duplicate, Move, Delete
The problem with this method is that unless you know the file name, on a mobile device, the thumbnail is so tiny and all of this only shows up as options on the thumbnail/list page, NOT once you open the file. Kind of a PITA but at least now I found it. SHEESH
Would be nice to open a file and think - yes, download and have it be there but instead you have to open, back out, then press and hold to select then click the ellipsis that appears.
I believe case closed.
Jay
Dropbox Community Moderator
3 years agoWhen you tap the ellipsis next to a file in the Dropbox mobile app, could you list all the options available to that file in the main context menu that appears?
lisamdun
3 years agoHelpful | Level 6
When I click the vertical "..." (ellipsis) it give me:
copy link
share
manage access
When I click the share in that mode it only offers to "send to email, name or group" or
it offers to "create a link"
That is all.
About View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!