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Android app v 302.2.2 has no download or export function?
I am on Android S22+ and there is not an option to EXPORT (or download) on any file - not even just one file. I can only email a LINK to someone which is not acceptable. All I see online is instruc...
I did uninstall and reinstall - I did now find a menu for these things! If I "select" (by press and hold) a file THEN select the ellipsis (not opening the file) then I now get:
Save to Device, Export, Duplicate, Move, Delete
The problem with this method is that unless you know the file name, on a mobile device, the thumbnail is so tiny and all of this only shows up as options on the thumbnail/list page, NOT once you open the file. Kind of a PITA but at least now I found it. SHEESH
Would be nice to open a file and think - yes, download and have it be there but instead you have to open, back out, then press and hold to select then click the ellipsis that appears.
I believe case closed.
I have tried both - a shared folder file and a private folder file.
I have tried both ways to share - from the list and with the item open both offer same options as stated.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHey lisamdun, sorry to jump in here.
Besides the options you mentioned above (copy link/share/manage access), you should also be seeing other buttons (like “Export”, “Rename”, “Move” etc).
When clicking on the ellipsis button that Jay mentioned, are you able to scroll down the pop-up menu? These options should be showing there.
There is nothing besides what I mentioned. No ability to scroll any further either. Just email a link or create a link. Maybe I will uninstall from my mobile device and re-install and see if that helps since it seems like everyone else has these options, except me!
I did uninstall and reinstall - I did now find a menu for these things! If I "select" (by press and hold) a file THEN select the ellipsis (not opening the file) then I now get:
Save to Device, Export, Duplicate, Move, Delete
The problem with this method is that unless you know the file name, on a mobile device, the thumbnail is so tiny and all of this only shows up as options on the thumbnail/list page, NOT once you open the file. Kind of a PITA but at least now I found it. SHEESH
Would be nice to open a file and think - yes, download and have it be there but instead you have to open, back out, then press and hold to select then click the ellipsis that appears.
I believe case closed.
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