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Forum Discussion
Android: Kdbx files can only opened with Google Drive-PDF-Viewer which is wrong!
Why can I open Keepass *.kdbx files only with Google Drive-PDF-Viewer?? It is no PDF. Why does the dropbox app does not let me choose a different App to open the file with? Why not use the android de...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the updates. The Dropbox mobile app can only open files with a valid extension, and one associated with an app that has stated the extension can be opened by them. This is to prevent opening a spreadsheet on a image app for instance.
If the Keepassdroid app isn't showing as an option when opening via Dropbox, then it means that the developer would need to look into this, since the Android device doesn't have the extension registered to that app, and thus neither does the Dropbox app.
After glancing at some search results and recent reviews, it appears users are experiencing the same issue with other cloud providers as well.
I hope they're able to investigate this matter for you in more detail.
It seems that this functionality has been broken by Dropbox update and this is completely unacceptable. I don't understand why the application has to prevent opening a file using "wrong" application. Now it's doing completely same thing (opening password file with PDF viewer)!
Just noticed this too. It appears that either Dropbox is not populating the usual cache location on Android or that Android has updated to not associate kdb files with Keepass. I did notice Dropbox doing an update just before this issue occurred. I tried reseting make available offline in Dropbox but that didn't work. Exporting the kdb file to the Android file system and then opening the file gave me the option to use Keepass. So the problem is Dropbox related not Keepass related. So the previous guidance to contact the app developer is bogus. I noticed just yesterday that Dropbox has added a document sign and pin protection for individual files option so looks like some big Dropbox changes.
Having the same issue with version 200.2 Keepass files open as PDF.
The workaround by toggeling offline works. There is an option to select how to open the file.
@Jay,
You explanation here seems incorrect:
"If the Keepassdroid app isn't showing as an option when opening via Dropbox, then it means that the developer would need to look into this, since the Android device doesn't have the extension registered to that app"
If this were true then the workaround using offline mode should not have worked. There shouldn't have been an option to choose to open KDB/KDBX files with Keepass regardless if we are in offline mode or online mode.
Please talk to DropBox developers to fix this.
- This needs to be fixed. The only thing that works is in Dropbox, toggling offline off and on, as suggested by another user. There are no other valuable suggestions in this thread. It seems clear to me that it is a Dropbox bug.
Why would you not want to open a
.kdb or .kdbx file using the apps you have registered as default in the Android os?
Why would you want to open them using a pdf viewer?
It is odd that the issue is not acknowledged. Let's hope it gets fixed properly.
- Lusil
Dropbox Staff
Hey everyone, thanks for checking in with us and sorry to hear that you're still having trouble with this.
In order to have a better look into this matter with you, could you please submit a ticket to our team here, and let us know the ID (eg. #1234567) associated with it?
If you can't create a ticket, just let us know and we'd be more than happy to send you one.
Keep us posted!
Did you mean to link to a ticket-creation page?
- Lusil
That's right, DrRob.
To help out a bit more though, I've sent you a ticket, so when you get the chance, check your inbox for my latest message and we'll take it from there.
I look forward to hearing back from you!
Hi Lusil,
I can't open the ticket you've sent me a link to, even though I'm logged in to Dropbox. When I try to open the ticket URL, the website redirects to https://www.dropbox.com/support/
I also can't reply to the message to confirm my email address because the address I use with Dropbox is a receive-only address.
Rob.
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