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Forum Discussion
LinaFerro
2 years agoNew member | Level 2
Apps in my iPhone say my Dropbox is empty when I try to attach files
Hello!
Whenever I try to attach a file saved in Dropbox from an app (for instance, WhatsApp message, or Mail app) in my iPhone (iOS 18.1), the app says my Dropbox is empty, although it is fully syn...
- 8 months ago
UPDATE*** I uninstalled the Dropbox App on my iPad Pro and reinstalled it. I was asked to authenticate when looking from the Files app. It is now connected! At last!!!!!
benkrall
11 months agoNew member | Level 2
Dropbox have not responded or attempted to fix this.
it is still impossible to add a Dropbox file from outside the Dropbox app - Dropbox is empty.
The files integration does not work with Dropbox, it just shows “Dropbox is empty” even though if I open the Dropbox app, everything is there.
Dropbox don’t understand that this is broken and they don’t get how to fix it.
Rich
Super User II
11 months agobenkrall wrote:it is still impossible to add a Dropbox file from outside the Dropbox app - Dropbox is empty.
It's working fine for me, following the same example that LinaFerro provide in their screenshots above.
Go into the Files app first and open Dropbox. Make sure you can browse your files in the Files app normally. If you can, try to attach a file from Dropbox (through Files) again.
- Montegari Photography8 months agoNew member | Level 2
I have the same problem and there doesn’t seem to be a fix. This makes photo editing extremely frustrating as I have to export from one app and then import to another, wanting to use Dropbox to store and share the files. Any updates on how to fix this?
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