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Forum Discussion
LinaFerro
2 years agoNew member | Level 2
Apps in my iPhone say my Dropbox is empty when I try to attach files
Hello!
Whenever I try to attach a file saved in Dropbox from an app (for instance, WhatsApp message, or Mail app) in my iPhone (iOS 18.1), the app says my Dropbox is empty, although it is fully syn...
- 8 months ago
UPDATE*** I uninstalled the Dropbox App on my iPad Pro and reinstalled it. I was asked to authenticate when looking from the Files app. It is now connected! At last!!!!!
torrmundi
10 months agoHelpful | Level 6
I have a similar issue: IPad with Dropbox installed, v410.2.2, and accessing Dropbox through IPad’s Files app, Files says “Dropbox is Empty”. I am properly signed in, and internet is available. This device shows up in Linked Devices. There are even 8 offline files, according to the local account page. I do have cellular data off, but it should be fine with WiFi access. I tried clearing the Dropbox cache. Going to Dropbox>Files, I see all the files I should, including photos I took yesterday. Clearly, sync is working. Not being able to access Dropbox through the native Files app really puts a hurt on being able to access Dropbox content in other applications.
PatAugustine
9 months agoNew member | Level 1
I’m having the same issue. If I open the Dropbox app everything is there, but the built-in Apple Files app Dropbox shows as completely empty. I created an empty Folder in it, but nothing changed. It appears the internal Dropbox connection to Files is broken completely.
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