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Janesavi's avatar
Janesavi
Explorer | Level 4
5 years ago
Solved

Audio stops when the phone is locked

Hi all, When I listen to audio from dropbox, it stops when I lock the phone or when the phone locks itself. It didn't do about a month ago. Any tips how to solve it? I have android phone.
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  • Jay's avatar
    Jay
    5 years ago
    The Android version of the Dropbox app should try to open music files in a separate player.

    Could you try changing the default apps using these steps for the Dropbox app, so you can try a different music player?
Janesavi's avatar
Janesavi
Explorer | Level 4
5 years ago
That worked! Thank you so much for your help! I tried to open all kinds of settings inside the app but wouldn't think of going through phone settings.

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