We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
JuliaH1
5 years agoExplorer | Level 3
Blurred PDF Files
Can anyone help. I have transferred files into dropbox some of which can be previewed but others appear as if they have a blue film over the entirety of the file and others are just blurred.
N...
kevin m
5 years agoExplorer | Level 3
Hi Megan
I preview the file on the mobile app, and then save as PDF. Both are blurred on my mobile and also the scanned image on my PC.
Thanks
Kevin
I preview the file on the mobile app, and then save as PDF. Both are blurred on my mobile and also the scanned image on my PC.
Thanks
Kevin
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!