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blurry pdf viewed from browser
I've had a pdf file stored on dropbox for years; it was perfectly clear, but now when viewed in the browser it is blurry, so much so that the text is not readable. It is clear when downloaded; the pr...
I had same blurry result when viewed with Chrome/Android phone.
It's as though the file is not rendering in the Dropbox preview.
I can't show the whole file because it is financial info but the cropped photos below show the discrepancy. Only happening with 8 files pdf'd from same website. All other files created on same day, same computer, same timeframe are fine-although most are only 1-2 pages.
One thing I noticed is that I have 1 other file that is 4 pages, it loads normal and clear in dropbox browser, and it shows as 4 numbered pages, ie. when you scroll down the pop up box at bottom of page shows page 2 of 4 etc. However, the blurry files are multiple pages, but they only show on the popup box as being 1 page and it doesn't change as you scroll. Maybe this is a clue, as somehow the file is being read as one giant page rather than being broken up?
I just opened file in Adobe Reader again and although it looks normal and I can scroll throughout, it also shows there as being 1 page, when it is more, but if I look at it in print preview, it tries to condense the multipages into one 8.5"x11" page. So my guess--in my case at least--is that there is a pdf save function related to multipage documents that isn't being interpreted the same between different platforms. So 5 pages of material is being condensed into a single page and thus is too dense to be rendered by Dropbox preview.
Clear pdf in Adobe AcrobatBlurry pdf in Dropbox Browser
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHey TaMo! Thanks for posting this info.
Can you please clarify what’s the average size of the files that you’re having an issue previewing on the website?
Also, if you download these files on your local device, do they appear as they did originally?
- File Sizes range from 422-488KB, most around 460. Downloading files to device look normal in Adobe Acrobat. Also look normal if opened in new browser tab (right beside Dropbox browser tab), and in new tab using connected app from Dropbox (tested with smallpdf).
Only difference I can see is they were saved from a webpage and page breaks were not included, so whole multipage pdf shows as one page. - Megan
Hi all, happy Friday!
Your comments on this have been quite helpful, and I will do everything I can to ensure that your voice is heard.
I'll forward your feedback to the appropriate areas so we can continue to improve.
Have a lovely weekend ahead,enjoy!
After many years of using Dropbox I too am suddenly confronted with blurry PDF's ( across all my computers and browsers.) This is a real nuisance and I hope it is fixed soon.
I'm having this same issue, and I'm a designer - this is my resume' and portfolio documents, and simply NOT acceptable, and none of the responses I'm hearing from Dropbox do anything other than delay and/or blame the user. We need this fixed, or it's off to Google Drive. In the case of my photo portfolio and drawing sheets, the files are big - 14-18 Mb, but my resume is 2 pages of neat text and all of 122Kb.
Downloads are fine, and, actually, if I go into DROPBOX's "Editor" - the documents show sharp...but not in the viewing pane. If I'm sending this to a prospective client or employer, the first impression matters, and this is simply unacceptable.
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