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Sitaifun's avatar
Sitaifun
Helpful | Level 5
4 years ago

blurry pdf viewed from browser

I've had a pdf file stored on dropbox for years; it was perfectly clear, but now when viewed in the browser it is blurry, so much so that the text is not readable. It is clear when downloaded; the pr...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi TaMo, how are you today?

 

Have you tried multiple browsers, in order to preview your content? Do they all give you the same results? If you could send me a screenshot of how the file looks like when you try to preview it, that'd be amazing. 

 

Also, thank you for your screenshot Bdenio! Do you notice this behavior just with this specific file, or multiple files? 

Bdenio's avatar
Bdenio
Helpful | Level 5
4 years ago

Multiple files. Basically any file that includes drawings/graphics. I tested out a few text PDFs and didn't notice the same degree of blurriness. Maybe a teensy worse than viewing it from Adobe or Bluebeam, but nothing like the drawing files. 

  • Steamship's avatar
    Steamship
    Explorer | Level 4
    3 years ago

    I'm experiencing the same issue. PDF looks clear and sharp when viewed locally in a PDF reader and if loaded locally into a browser from my PC. But if I preview it in Dropbox on the web, it's blurry. Not unreadable, but this PDF is a presentation document so any level of blurriness isn't acceptable. I decided to open an account on box.com to give it a try - I had no issues with blurriness there and everything works as expected.

     

    Seems very much like a Dropbox problem.

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