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Sitaifun's avatar
Sitaifun
Helpful | Level 5
4 years ago

blurry pdf viewed from browser

I've had a pdf file stored on dropbox for years; it was perfectly clear, but now when viewed in the browser it is blurry, so much so that the text is not readable. It is clear when downloaded; the pr...
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TaMo's avatar
TaMo
Helpful | Level 6
4 years ago
File Sizes range from 422-488KB, most around 460. Downloading files to device look normal in Adobe Acrobat. Also look normal if opened in new browser tab (right beside Dropbox browser tab), and in new tab using connected app from Dropbox (tested with smallpdf).

Only difference I can see is they were saved from a webpage and page breaks were not included, so whole multipage pdf shows as one page.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi all, happy Friday! 

 

Your comments on this have been quite helpful, and I will do everything I can to ensure that your voice is heard.

 

I'll forward your feedback to the appropriate areas so we can continue to improve.

 

Have a lovely weekend ahead,enjoy!

  • eddrop1's avatar
    eddrop1
    Helpful | Level 6
    3 years ago

    After many years of using Dropbox I too am suddenly confronted with blurry PDF's ( across all my computers and browsers.) This is a real nuisance and I hope it is fixed soon.

  • FWAtherton's avatar
    FWAtherton
    Helpful | Level 6
    3 years ago

    I'm having this same issue, and I'm a designer - this is my resume' and portfolio documents, and simply NOT acceptable, and none of the responses I'm hearing from Dropbox do anything other than delay and/or blame the user.  We need this fixed, or it's off to Google Drive.  In the case of my photo portfolio and drawing sheets, the files are big - 14-18 Mb, but my resume is 2 pages of neat text and all of 122Kb.

     

    Downloads are fine, and, actually, if I go into DROPBOX's "Editor" - the documents show sharp...but not in the viewing pane.  If I'm sending this to a prospective client or employer, the first impression matters, and this is simply unacceptable.

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