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blurry pdf viewed from browser
I've had a pdf file stored on dropbox for years; it was perfectly clear, but now when viewed in the browser it is blurry, so much so that the text is not readable. It is clear when downloaded; the pr...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi eddrop1, FWAtherton, could you try previewing the file while forcing it to render in the browser by changing dl=0 to raw=1 option in the shared link? Does this make a difference to the file?
@Jay
Hmm...where do I go to alter the settings referenced in this article:
https://help.dropbox.com/share/force-download
I don't see anyplace to make those editing changes in either my browser or my Dropbox setup - and it's MOST important that a random potential employer I send the links to can open it UNBLURRY without any fiddling. As it is, I'm going to have to explain in the short run that the preview is blurry and hope they can see beyond that....
Aha - I see how to force the download, but that's no help to me - I need some outside/any user to be able to see my existing PDFs in your preview pane UNblurred.
This is a problem Dropbox has had before as a little Googling will show.
If I download the file I displays fine in the browser. This is strictly a view within dropbox on web issue.
Agreed Ed - what's INFURIATING is that Dropbox doesn't fix the issue, which renders their platform nearly useless to me. And they've had this issue, as you note, for YEARS, and all their tech staff do are give answers little better than "have you tried restarting your computer" (nearly.).
Replying to FWA - I just recently started having the problem and I have used Dropbox for years. I have a free account - maybe they are trying to get rid of me!
I am also experiencing blurry files for about 2 weeks now- even with a paid subscription. We are a small manufacturing business in NW Iowa and are having customers non-stop complain about not being able to view our files online and through mobile without the blur. We've tried different browsers and everything else others have tried, results are the same, BLURRY. FIX THIS ISSUE.
My issue was solved. I suggest that you register a complaint via chat. Feel free to reference my "ticket #" which is 21162060. Gareth in Drobox support figured out my issue and fixed it. I assume your problem is the same as mine was. Good luck.
Steve
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