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Sitaifun's avatar
Sitaifun
Helpful | Level 5
4 years ago

blurry pdf viewed from browser

I've had a pdf file stored on dropbox for years; it was perfectly clear, but now when viewed in the browser it is blurry, so much so that the text is not readable. It is clear when downloaded; the pr...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi sdonell, welcome to our Community!

 

You mentioned that all of your Dropbox content appears blurry, however you didn't clarify the platform you're using to preview the files.

 

Are you online, on the mobile or desktop app? If I were you, I'd also try to download a file locally, just to see if the resolution and quality remains the same there.

 

Let me know more, and we'll take it from there!

epco's avatar
epco
Collaborator | Level 9
3 years ago

This issue started for our team last week.  All PDF's online now are blurry until you zoom in.  We can download and the quality is fine but that takes time and they used to appear sharp online.  Please fix this ASAP.  We view hundreds of PDF's a day - the blurriness is headache inducing and costing us lots of time.

 

Thank you. 

  • sdonell's avatar
    sdonell
    Helpful | Level 6
    3 years ago

    Please report this issue. The more of us that report it, hopefully the quicker the issue is resolved. 

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