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Sitaifun's avatar
Sitaifun
Helpful | Level 5
4 years ago

blurry pdf viewed from browser

I've had a pdf file stored on dropbox for years; it was perfectly clear, but now when viewed in the browser it is blurry, so much so that the text is not readable. It is clear when downloaded; the pr...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi sdonell, welcome to our Community!

 

You mentioned that all of your Dropbox content appears blurry, however you didn't clarify the platform you're using to preview the files.

 

Are you online, on the mobile or desktop app? If I were you, I'd also try to download a file locally, just to see if the resolution and quality remains the same there.

 

Let me know more, and we'll take it from there!

sdonell's avatar
sdonell
Helpful | Level 6
3 years ago

I use Dropbox online. I have downloaded multiple files and they are not blurry. It appears that all of my tens of thousands of documents housed on Dropbox are now blurry. Some of them are now completely unreadable. I have been using this platform for years without any problems or issues. This renders this technology useless to me if I can't get it corrected somehow. 

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