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Sitaifun's avatar
Sitaifun
Helpful | Level 5
4 years ago

blurry pdf viewed from browser

I've had a pdf file stored on dropbox for years; it was perfectly clear, but now when viewed in the browser it is blurry, so much so that the text is not readable. It is clear when downloaded; the pr...
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Kizzie J.'s avatar
Kizzie J.
New member | Level 2
3 years ago

I am also experiencing blurry files for about 2 weeks now- even with a paid subscription. We are a small manufacturing business in NW Iowa and are having customers non-stop complain about not being able to view our files online and through mobile without the blur. We've tried different browsers and everything else others have tried, results are the same, BLURRY. FIX THIS ISSUE.

sdonell's avatar
sdonell
Helpful | Level 6
3 years ago

My issue was solved. I suggest that you register a complaint via chat. Feel free to reference my "ticket #" which is 21162060. Gareth in Drobox support figured out my issue and fixed it. I assume your problem is the same as mine was. Good luck. 

Steve

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