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Pansy L.'s avatar
Pansy L.
Helpful | Level 5
3 years ago
Solved

Camera Upload thumbnail not showing on mac

I use Smart Sync I'm on a Macbook Air Ventura 13.5.2   I know SmartSync doesn't download the files to your laptop but I'm pretty sure I used to get low-res thumbnails of the images in my Camera Up...
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  • Jay's avatar
    Jay
    3 years ago

    Hi Pansy L., you need to specifically select the images or the folder with images, and then right click and 'Make available offline', give it time to download, and then right click again and 'Make online-only'.

Snowdog63's avatar
Snowdog63
Helpful | Level 5
3 years ago

😕D'oh!

 

Good luck with your ongoing search.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey luizfernandomiller, you mentioned in a previous reply that when switching the files to available offline and then to online-only again, the thumbnails reappear.

 

Is this not the case anymore?

  • luizfernandomiller's avatar
    luizfernandomiller
    Collaborator | Level 8
    3 years ago

    Hannah 
    This workaround to download as offline and then change to online works.
    But I have a lot of Gigs at Dropbox to do that. Is not a workaround for me.
    A tried to do that in the past days and it took so long.

    What I said is that the solution of Snowdog63 didn't work for me because the thumbnails is working fine in my Mac with offline files and online files (OneDrive, Google Drive and so on). The only problem is with Dropbox. New files downloaded as online were without thumbnail.

    Best,

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