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Pansy L.'s avatar
Pansy L.
Helpful | Level 5
3 years ago
Solved

Camera Upload thumbnail not showing on mac

I use Smart Sync I'm on a Macbook Air Ventura 13.5.2   I know SmartSync doesn't download the files to your laptop but I'm pretty sure I used to get low-res thumbnails of the images in my Camera Up...
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  • Jay's avatar
    Jay
    3 years ago

    Hi Pansy L., you need to specifically select the images or the folder with images, and then right click and 'Make available offline', give it time to download, and then right click again and 'Make online-only'.

Pansy L.'s avatar
Pansy L.
Helpful | Level 5
3 years ago

I went to New Files Default: Changed it to Available Offline. Closed the window. Waited for a minute because I don't want to download everything. Then switched it back to Online-only.

I assume that's what you are asking me to do.

 

 

It changed my Dropbox status to Syncing. Not sure what it's syncing so I'll wait a bit to see if maybe it's syncing the thumbmails 🤞🏼

 

Pansy L.'s avatar
Pansy L.
Helpful | Level 5
3 years ago

Hannah Jay Nancy Switching it to offline then back to online only didn't work. Still no thumbnails

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