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Pansy L.
3 years agoHelpful | Level 5
Camera Upload thumbnail not showing on mac
I use Smart Sync
I'm on a Macbook Air Ventura 13.5.2
I know SmartSync doesn't download the files to your laptop but I'm pretty sure I used to get low-res thumbnails of the images in my Camera Upload folder
Since updating to the newest OS that seems to not work anymore and I just see the generic icons now.
If I "make it available offline" then it downloads the image and the thumbnail works but I'd love to have a low-res thumbnail so I can tell if I should download it or not.
Hi Pansy L., you need to specifically select the images or the folder with images, and then right click and 'Make available offline', give it time to download, and then right click again and 'Make online-only'.
42 Replies
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- Walter3 years ago
Dropbox Community Moderator
Hey there Pansy L. & craftyweeks - sorry to hear you're having issues with this.
Could you please let us know the Dropbox desktop app's status and version as shown in your menu bar?
Also, can you check your Dropbox folder's location in the app's preferences under the sync tab for us?
Have you tried reindexing your Spotlight at all lately by the way?
Keep us posted please .
- craftyweeks3 years agoNew member | Level 2
I'm having the same issue! Came across your question when I was searching for an answer. Glad to see though its not just me.
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