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Forum Discussion
Highdiver
8 years agoNew member | Level 2
Can I see who has viewed files on my account?
I would like to be able to see who has viewed files. No specific instructions other than --Folders----Event Log. I do not see 'Event Log' anywhere. I vaguely recall stumbling across it by accident se...
- 8 years agoHey Highdiver, if you may allow me just a shot in the dark, I’d like to ask you if you had upgraded your account in the past, as your description matches the Viewer info feature for shared files, which is available for Professional & Business Advanced/ Education & Enterprise users.Please keep me updated on how this hint works for you in your next message & I’ll do my best to check back with you on this discussion. Thanks!Mod note: edited to update link in post. [last updated 2022]
Highdiver
8 years agoNew member | Level 2
I am rather confident that I was able to see who had viewed files...a few months ago. Maybe it had something to do with 'Comments'?
Rich
Super User II
8 years agoDropbox has never had the ability to show who has viewed a file. There is the ability to leave a comment on a file, which would obviously indicate that they have viewed it (you have to view to be able to comment), but that is not a valid indicator of everyone that may have viewed the file.
That information is simply not available.
That information is simply not available.
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