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Highdiver's avatar
Highdiver
New member | Level 2
8 years ago
Solved

Can I see who has viewed files on my account?

I would like to be able to see who has viewed files. No specific instructions other than --Folders----Event Log. I do not see 'Event Log' anywhere. I vaguely recall stumbling across it by accident se...
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  • Jane's avatar
    Jane
    8 years ago
    Hey Highdiver, if you may allow me just a shot in the dark, I’d like to ask you if you had upgraded your account in the past, as your description matches the Viewer info feature for shared files, which is available for Professional & Business Advanced/ Education & Enterprise users. 
     
    Please keep me updated on how this hint works for you in your next message & I’ll do my best to check back with you on this discussion. Thanks! 
     
    Mod note: edited to update link in post. [last updated 2022]
Highdiver's avatar
Highdiver
New member | Level 2
8 years ago

I am rather confident that I was able to see who had viewed files...a few months ago. Maybe it had something to do with 'Comments'?

dchalloner's avatar
dchalloner
New member | Level 2
4 years ago

I am certain I was able to see who viewed a drop box file I shared.  Why is this feature gone.  When it comes to sharing files for contract purposes, a log of who has viewed a file and when they viewed it is most helpful, especially when someone decides to claim in the 11th hour of due diligence, they suddenly can't access files you shared with them months ago.  It is a total money grab to require uses to upgrade their drop box in order to view who has viewed a drop box file.  Very disappointing this important feature vanished.

 

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