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MarkBx's avatar
MarkBx
Explorer | Level 3
1 month ago

Can't download files to Android using Web Browser

I've tried Chrome and Firefox to download files from Dropbox but it's not working. There is no error message, it just doesn't do anything.  
Android
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Web
MarkBx's avatar
MarkBx
Explorer | Level 3
1 month ago

Hi Garry - I tried the app a year or two ago and wasn't impressed. For the browser neither of those worked - in three different browsers.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey MarkBx, let me jump in here! 

How large are the files you're trying to download? Also, does it happen with all the files in your account?

I know this might sound trivial, but have you restarted your device at all since this happened?

One last thing; is it possible to connect the device to a different network/WiFi/mobile data to see if the issue still persists?

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