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DoorArchitects's avatar
DoorArchitects
New member | Level 2
8 years ago
Solved

Can't open a file sent to me via Dropbox

Someone sent a dropbox file and when I try to open it it says ' "that file" does not exsist? 
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  • Rich's avatar
    Rich
    8 years ago
    DoorArchitects wrote:

    it says ' "that file" does not exsist? 

    What says that? That's not a message from Dropbox. How did they send you the file? What type of file is it?

     

    Dropbox doesn't open files. It's just a method of storage or transfer. You need an appropriate application for the file type in question in order to be able to open it.

Daisy767's avatar
Daisy767
New member | Level 2
7 years ago
I can’t even load a screen shot in here. How do I do that? There’s no option to enter a screen shot.
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey Daisy767, 
 
You can attach a screenshot through one of the following options:
Thanks in advance!

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