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Can't open any files from my Android phone
I got a new Android phone about three weeks ago. When I accessed my Dropbox files, I was able to open some and not others. Now I am unable to open any files on the phone. Instead, I receive this mess...
It seems like the device itself isn't allowing the Dropbox app to access the internet to download files.
There is a possibility that a proxy, VPN, firewall, security software, or even ISP/router issues could be restricting traffic to the following Dropbox domains.
I'd recommend checking all of these possibilities, and try connecting to a different WiFi network, or use cellular data, to see if there is any difference.
Can't open .txt files created before by my smartphone of Samsung Note 10.
Even updated my dropbox but the problem still exists.
Needed to select account to open the txt files and spent much much time to open.
Even updated my dropbox but the problem still exists.
Needed to select account to open the txt files and spent much much time to open.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey Ben, how are you today?
Do you have an app on your phone that you can use to open them?
Also, do you get any errors when trying to open them, and if so, can you send us a screenshot?
Keep me posted!
Do you have an app on your phone that you can use to open them?
Also, do you get any errors when trying to open them, and if so, can you send us a screenshot?
Keep me posted!
- I'm using app. Will try to offline mode and see anythings becoming normal. Thx
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