We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
NikLG
5 years agoExplorer | Level 4
Can't open files in 3ds MAX that are on Dropbox
**Just thought I'd edit this top post** I think this has been resolved quietly by either Dropbox or Autodesk, as I no longer have any problems with syncing or anything. Hello all, Similar to t...
TOMSAL
4 years agoNew member | Level 2
I've never used smartsync and all my files are already local. Just doublechecked..
It's kinda weird, copying the file does solve the problem for now. But that's impractical in the long run.
Здравко
4 years agoLegendary | Level 20
TOMSAL wrote:... all my files are already local. Just doublechecked..
How do you "doublechecked" it? What is the emblem on some troublesome file? is it a tick on green background or white cloud?
TOMSAL wrote:..., copying the file does solve the problem for now. ...
Of course, it will always do in such a way. 😉 Locally manipulated files are... local (for some time, at least). Make the things sure; don't left with guessing. I believe on the files, that you made some copying on, emblem got changed from cloud to tick. Isn't it?
- TOMSAL4 years agoNew member | Level 2
- Здравко4 years agoLegendary | Level 20
Yes, and that's on a file you can successfully open now... Does some troublesome file left? (that you haven't "copying" yet) 🧐 What's the same menu showing there?
- TOMSAL4 years agoNew member | Level 2
No it is not is the file that does not open and give this error message..
Again local doesn't seem to be the problem.. It is the file that was copied locally that opens. This one that got synced from my other pc does not open.
so no... this does not sadly solve it.
Again the workaround is to copy the file locally and work from that. making it 'local' in the dropbox pulldown changes nothing.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!