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Can't open files in 3ds MAX that are on Dropbox
**Just thought I'd edit this top post** I think this has been resolved quietly by either Dropbox or Autodesk, as I no longer have any problems with syncing or anything. Hello all, Similar to t...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the additional details and the screenshot too samrikken
Can you please confirm that the files that are giving you errors are locally available to your computer and not online only?
If you've ensured that the files you're trying to access from 3DS Max are locally synced indeed, can you try quitting our desktop app and see if you still get any errors?
Hi Walter
We have check the settings of drobox and they are set for local storage for all files, see below.
When checking the files itself it also states that the files are indeed saved locally.
But indeed as soon as we close the Dropbox application files are shown as not saved locally and do not load when trying to open them.
That does seem in line with the error we get "file .... could not be found" while it is visible in the explorer.
Hope you have an idea of what is going on here and how we can try to fix this.
Thanks in advance,
Sam
- Walter
I can see that the rest of the folder is online-only, Sam - have you tried making the whole folder locally available to your computer?
Also, can you clarify if you get an error when trying to open those files with our desktop app completely closed?
3Ds Max can not see and re-link to its scene local files, that were before - even for a minute - online-only via dropbox. Other software works fine with it (for example After Effects). Its a massive problem. I have around 1.5TB libraries of proxies and textures and old 3D files made on other PC in 3Ds Max. And this files are usless on other PC with downloading all 1.5TB libraries LOCAL by drobox. Its an catastrify, I payed for dropbox just for this purpose and it doesnt work...
Somehow in re-downloaded files (automatic by dropbox) there is some note that 3Ds Max can not recognize as local file. What can we do? research and update needed!
- Megan
Hi lukaszwolenski, let me jump in here!
Are you using a Mac or a Windows device? Also, what is the exact error you get when you try to re-download files locally? If you could send me a screenshot, that'd be very helpful.
Keep me posted, and we'll take it from there!
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