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Can't open files in 3ds MAX that are on Dropbox
**Just thought I'd edit this top post** I think this has been resolved quietly by either Dropbox or Autodesk, as I no longer have any problems with syncing or anything. Hello all, Similar to t...
Hi Walter
We have check the settings of drobox and they are set for local storage for all files, see below.
When checking the files itself it also states that the files are indeed saved locally.
But indeed as soon as we close the Dropbox application files are shown as not saved locally and do not load when trying to open them.
That does seem in line with the error we get "file .... could not be found" while it is visible in the explorer.
Hope you have an idea of what is going on here and how we can try to fix this.
Thanks in advance,
Sam
Walter
Dropbox Community Moderator
Dropbox Community ModeratorI can see that the rest of the folder is online-only, Sam - have you tried making the whole folder locally available to your computer?
Also, can you clarify if you get an error when trying to open those files with our desktop app completely closed?
3Ds Max can not see and re-link to its scene local files, that were before - even for a minute - online-only via dropbox. Other software works fine with it (for example After Effects). Its a massive problem. I have around 1.5TB libraries of proxies and textures and old 3D files made on other PC in 3Ds Max. And this files are usless on other PC with downloading all 1.5TB libraries LOCAL by drobox. Its an catastrify, I payed for dropbox just for this purpose and it doesnt work...
Somehow in re-downloaded files (automatic by dropbox) there is some note that 3Ds Max can not recognize as local file. What can we do? research and update needed!
- Megan
Hi lukaszwolenski, let me jump in here!
Are you using a Mac or a Windows device? Also, what is the exact error you get when you try to re-download files locally? If you could send me a screenshot, that'd be very helpful.
Keep me posted, and we'll take it from there!
Hi,
An update on this problem from our site.
The cause of the problem was indeed the online-only folders. With generally switching Dropbox to store locally it still kept some folders that were already sync to online-only. When manually switching these folders to local all was good.
🙂
- Megan
Hey samrikken, thanks for returning and giving us some updates on this, I appreciate it!
Also, lukaszwolenski, since I can't access the shared link (due to security restrictions) I'd be most thankful, if you could attach the screenshots directly to your Community response. When you click to respond back to me, you should have a little camera-like icon that will allow you to attach them here.
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