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Digger1960's avatar
Digger1960
Helpful | Level 6
3 years ago
Solved

Can't open keepass through Dropbox

I tried logging on to keepass it says go to provider which is Dropbox but now Dropbox comes up with KDB files can't be previewed it never said this before am on A71 Samsung Android
Android
Error Messages
Mobile
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  • Walter's avatar
    Walter
    3 years ago

    Hi all, thank you for your feedback on this. We've passed it on to the team for their consideration.

     

    For now,  if you want to open a file with the KeePass app, you can do so by tapping the three dots (in browse or in the preview screen) and selecting the "Open With..." option. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

You can attach a screenshot to your reply via the camera icon (insert photo option) within your reply's box Digger1960 

 

If you're on a mobile device and not seeing it, you might need to request the desktop version of the site to bring the button up. 

Digger1960's avatar
Digger1960
Helpful | Level 6
3 years ago
Hi Walter
Can I have desktop version please
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    That would depend on the web browser you're using at the moment Digger1960 

     

    There should be an option or setting that enables you to see the desktop version of the web-pages you're navigating to. 

    • Digger1960's avatar
      Digger1960
      Helpful | Level 6
      3 years ago

      Thanks Walter

      See all 3 screenshots what you need

    • Vastly2052's avatar
      Vastly2052
      Helpful | Level 5
      3 years ago

      .Setting that allows other app to be opened by dropboxProblem message. Should open file in other app

      I'm having the exact same problem. It always worked in the past but has stopped working now. KeePassDroid should open the file, it should not be attempting to preview it in dropbox.

      • Vastly2052's avatar
        Vastly2052
        Helpful | Level 5
        3 years ago

        Hey Rich,

         

        I noticed on the web app that there is a "redesigned version" of the file view. You can turn it on now, or you can use the old one until 9/28. I switched between the two and I noticed that the old version had an "Open in..." button, and a dropdown menu with "Open in..." as well. The new version doesn't have an option to open in another app at all.

         

        I also noticed that the "Open in..." button no longer works on the old version. Perhaps this is the source of the problem we're having?

         

        Vastly

         

         

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